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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How SERVPRO Helps: Commercial Duct Cleaning

2/8/2022 (Permalink)

SERVPRO technicians unloading SERVPRO's duct cleaning equipment from company's van SERVPRO technicians unloading SERVPRO's duct cleaning equipment from company's van

Do you have too much dust in your building? If a new odor has been flowing through your vents perhaps it is time to consider addressing the air quality in your building. Because it is fairly common for commercial ducts to be made out of metal this post will focus on that. 

If your ducts are flex material, you can go to our previous post on residential vents.

  • How SERVPRO Helps: Residential Duct Cleaning

Ducting material is taken into consideration in order to properly inform SERVPRO of Alexandria on what tools will be used to clean them. It is important to keep the structure of the vent as undamaged as possible, although there are exceptions. Having metal ducts will let technicians use a more aggressive approach to properly dislodge any particulates that may have adhered to the internal surfaces. 

The rest of the process is fairly similar to that of a flex duct. Our crew will seal off every vent with perforated adhesive sheets so they are easy to remove and won't leave any residue behind. A negative air machine will be attached to the register closest to the return to pull suction on the system. The technicians will then go through each individual vent, or register, and run pressurized air with a 360 degree nozzle and a whip to reach all of those hard-to-get spots. The air nozzle and whip are inserted through the vent which will dislodge and push/pull all debris and dust to the suction point. The debris is captured in the negative air machine which contains a hepa filter. Hepa filters are crucial when trying to trap dust, mold or any other airborne particles that are smaller than the human eye can see.  Once every vent has been addressed, the technician will take a diffuser filled with scented antimicrobial liquid and disinfect the vent thus giving your building a fresh smell.

If you have any questions regarding home duct cleaning, we are happy to answer them. You may contact our offices at (318) 427-7511. SERVPRO of Alexandria is an emergency service company open 24/7. 

#ductCleaning #centralLouisiana #cenLa #heroReady #hereToHelp 

How SERVPRO Helps: Residential Duct Cleaning

2/1/2022 (Permalink)

Crew chief using compressed air hose to dislodge dust from vents. SERVPRO Crew chief using compressed air hose to dislodge dust from vents.

Have you recently noticed the air quality of your house has been decreasing?

Perhaps it is time to check on your air vents! If you find yourself in need of a deep cleaning, SERVPRO of Alexandria can definitely help get that dust out of those ducts. The most common way of cleaning vents is with a spinning brush, however this may cause some damage considering how harsh some of the bristles can be, especially if your vents are not made out of metal. SERVPRO of Alexandria does a better, quality job by using compressed air keeping your ducts safe.

Our crew will seal off every vent with perforated adhesive sheets so they are easy to remove and won't leave any residue behind. A negative air machine will be attached to the register closest to the return to pull suction on the system. The technicians will then go through each individual vent, or register, and run pressurized air with a 360 degree nozzle, through the vent which will dislodge and push/pull all debris and dust to the suction point. Once every vent has been dealt with, the technician will take a diffuser filled with scented antimicrobial liquid and disinfect the vent thus giving your home a fresh smell.

If you have any questions regarding home duct cleaning, we are happy to answer them. You may contact our offices at (318) 427-7511. SERVPRO of Alexandria is an emergency service company open 24/7. 

#ductCleaning #centralLouisiana #cenLa #heroReady #hereToHelp 

We Understand Water Damage

1/27/2022 (Permalink)

SERVPRO Drying Equipment SERVPRO Drying Equipment

Have you ever had to deal with the unfortunate events and aftermath of a leak?

Whether it be a roof leak, pipe leak, or any other leak that creates a potential risk to water damage on your property, SERVPRO of Alexandria understands that it can be a real hassle to cope with these circumstances. The level of damage will dictate how long the restoration process could potentially take. And not knowing how big the damage has been is nerve racking. Fact is, there might be unknown damage at first, creating a domino effect of work and therefore dragging the restoration process longer than expected. 

At SERVPRO of Alexandria, we do our best to make the process as smooth and simple as possible. It is during these tough times that you need someone reliable, someone you can count on to do a great job, someone who excels at efficiency in a world of chaos. Of course SERVPRO of Alexandria is here for you, ready to help. We are transparent and pride ourselves on having great communication. You can look into SERVPRO’s Transparency to read more about it.

We are a 24/7 emergency service. Don't hesitate to call us at (318) 427-7511.

#waterDamage #floodDamage #stormDamage #moldRemediation #hereToHelp #heroReady #centralLouisiana


1/24/2022 (Permalink)

SERVPRO tech wearing SERVPRO shirt on the job SERVPRO Technician on the job

Trust SERVPRO of Alexandria to do the job, and to do it right. We have the best team of professional technicians who, without a doubt, take pride in their work and being part of the SERVPRO of Alexandria family. Need help with mold remediation? We are here to help. Need emergency water damage restoration? We are ready to help. Have fire damage to your property? SERVPRO of Alexandria will go through every step with you. We pride ourselves on the work we have done for our community. There is nothing like knowing you can count on someone when you most need it specially during heavy storm season, and SERVPRO of Alexandria is that someone for Central Louisiana. Don’t hesitate to reach out with any questions. We are only a phone call away! You can contact us at (318) 427-7511 any day, at any time. 

#centralLouisiana #hereToHelp #heroReady #waterDamage #moldPrevention #floodDamage #contractor #insuranceClaim #fireDamage

Water Damage; Washing Machine

1/20/2022 (Permalink)

Crew Chief updating files on SERVPRO app Crew Chief updating files on app

This past week, SERVPRO of Alexandria received a call due to some water damage! This member of our community had some issues with their washing machine not draining properly, and sadly, it caused a little bit of trouble, but nothing SERVPRO of Alexandria can’t handle! We were there as soon as possible, ready to help. With state of the art equipment, our crew was able to come in and get to work. The following days consisted of monitoring the moisture levels and rearranging equipment around the affected area to speed up the drying process. If you have any questions regarding our process, you can check out our blog on How SERVPRO Helps: Water Damage or you may contact us anytime! We are only a phone call away (318) 427-7511. SERVPRO of Alexandria is a 24/7 emergency service company and is happy to help Central Louisiana. 

#centralLouisiana #hereToHelp #heroReady #waterDamage #moldPrevention #floodDamage #contractor #insuranceClaim

Keep your Property Damage-Free

1/17/2022 (Permalink)

SERVPRO property drying equipment Property Drying Equipment

Keep your business safe this upcoming storm season! Make sure you are giving proper maintenance to your pipes as well as your water heaters. Also, don’t forget to check your roof and walls for leaks. SERVPRO of Alexandria has some great tips that both private and public building owners can look into to keep water from damaging their property. Check out our blog on the different topics;

We care for our community, that is why SERVPRO of Alexandria has been servicing Central Louisiana for the past 8 years. We are a 24/7 emergency service company. We are here and ready to help any day of the week at any time. Call us with any questions or concerns you may have at (318) 427-7511. Stay warm, dry, and safe Cenla!

#moldPrevention #mold #hereToHelp #heroReady #allergies #moldRemediation #airQuality #centralLouisiana #waterDamage #insulation #floodDamage #stormPreparation

How SERVPRO Helps: Mold Remediation

1/10/2022 (Permalink)

Remember what happens if you don't deal to water damage as soon as it happens or not early enough? Mold starts to grow. If you need a refresher on how to prevent or on how to spot mold, you can always check out our previous posts. There is little we can do to salvage any property that has been affected by mold considering how porous most house materials are. However, we can help get rid of it in a manner that helps keep it from growing any further. Here is some information on how SERVPRO of Alexandria can help CenLa with mold remediation whether it be at your business  or home. 

It is not required, but it definitely is beneficial to have an Industrial Hygienist (IH) come into your building and test the growth to determine the source. They will use an independent lab to create a report and protocol. Using this information, SERVPRO of Alexandria can develop a remediation plan. This helps spot the growth with a lot more accuracy, giving our technicians a guideline of what to look for and where. After familiarizing themselves with the protocol, the demolition process begins.

On the other hand, if there is no report and protocol from an IH, our crew members will identify the visible suspicious growth and remediate it accordingly.

#centralLouisiana #hereToHelp #heroReady #waterDamage #moldPrevention #floodDamage #contractor #insuranceClaim #waterRemediation #moldRemediation #mitigation

Hard Freeze Warning

1/4/2022 (Permalink)

Alright Central Louisiana, you know the drill! With freezing temperatures expected this week, take a few minutes to consider the effects this weather can have on your property. Especially consider one of the main sources of water damage in our community; busted pipes. Keep your pipes safe and functional by following our previous blog’s recommendations.

If you do happen to have an emergency regarding water damage, do not hesitate to contact SERVPRO of Alexandria at (318) 427-7511.

You can also check out our blog on how SERVPRO of Alexandria can help you with Water Damage. Remember, not having water damage properly dealt with can lead to mold growth. Keep your home safe, keep your pipes warm and running, and keep your property dry. Our blog is full of tips and tricks to save you the trouble of some of the most preventable situations. 

Stay warm Cenla!

#stormDamage #waterDamage #moldRemediation #hereToHelp #heroReady #centralLouisiana #cenLa #stormPreparation

Space Heaters in the Workplace

1/3/2022 (Permalink)

With the low temperatures that Cenla is already experiencing, your home might not be the only building that needs some extra help heating up some areas with space heaters. Most likely, your office or workspace might need that extra boost to have a comfortable working temperature. However, just like at home, there are some safety tips you should follow. Depending on the work you do, here are some Do’s and Don’ts you should keep in mind if you have or plan on having a space heater in your area:


  • Keep any flammable items at least three feet away from space heaters.
  • Turn off space heaters before you leave the room.
  • Supervise any potential children or pets that may be around the area to prevent injuries.
  • Look for a space heater with Underwriters Laboratories (UL) safety mark, signifying that the product was tested for potential safety hazards, as well for units with automatic shut-off features and heating element guards.
  • Keep space heaters away from water sources.
  • Place space heaters on a level surface, and away from walking areas. 


  • Use space heaters to thaw pipes. Misusing a space heater can increase fire and burn risks. 
  • Use a space heater that has broken wires or signs of overheating. In this case, have the unit serviced immediately. 
  • Plug a heater into an extension cord. The risk of overheating and catching fire exists if this is done. 
  • Use a heater near a sink or in the bathroom. 

Remember that safety should be a priority, especially when you are dealing with something as sensitive as an electric space heater. You can find out how to safely put out any small fire on our website. SERVPRO of Alexandria has been a reliable fire mitigation company in central Louisiana. You can count on us for any fire damage restoration. Call us at (318) 427-7511 at any time, any day. Stay warm Cenla, but more importantly, stay safe! 

#centralLouisiana #fireDamage #firePrevention #heroReady #insuranceClaim #fireSafety #smokeDamage #electricalFire #hereToHelp

Ice Dams

12/30/2021 (Permalink)

diagram of ice dam on a roof Diagram of ice dam on a roof

During the early months of 2021 Central Louisiana was experiencing some strong winter storms. As a result, our community experienced ice dams. What are ice dams? Literally what it sounds like. An ice dam is a ridge of ice that forms at the edge of a roof and prevents water from draining off the roof. This causes water to refreeze. Because of the ice dam the water is unable to drain properly. It will then back flow through your shingles and into your home causing damage to walls, ceiling, insulation and other areas.

Moisture entering the home from ice dams can lead to the growth of mold and mildew. Check out our blogs on How To Prevent Mold  and How To Spot Mold. If not remediated properly mold  can cause health issues.

So what causes ice dams? Non-uniform roof surface temperatures. When snow goes through high temperatures it will melt into water. When said water slides down and goes through low temperatures (32F) it freezes and turns into ice, creating a frozen ridge on the roof. The dam will continue to grow as the snow keeps melting. However, it will limit itself to the area that is below 32F. The rest of the water remains as a liquid and finds its way through the ceiling into the attic which could lead into exterior walls or ceiling insulation. 

If you experience some water damage due to ice dams, don't hesitate to call us at (318) 427-7511. SERVPRO of Alexandria is here and ready to help Cenla!

#moldPrevention #mold #hereToHelp #heroReady #allergies #moldRemediation #airQuality #centralLouisiana #waterDamage #insulation #floodDamage

Dear Central Louisiana

12/29/2021 (Permalink)

Dear Central Louisiana,

It has been almost a year since we experienced the Great Ice Storm of 2021. Just wanted to make sure you are taking every precaution possible to avoid getting caught off guard. We would like for you to take safety measurements and take the time to give some maintenance to your pipes. Last year there was a lot of water damage in Cenla, and although there is still no sign of last year’s winter storm repeating itself, it is better to be safe than sorry. Take good care of your pipes, and prevent pipes bursting by following some of the great tips we have shared. Check out our blog to find some greatest advice on the topic. We are always thinking about you, and we care for you. You know you can always count on us, no matter the time or the day. Stay safe and warm this winter!

All the love, 

SERVPRO of Alexandria.

#moldPrevention #mold #hereToHelp #heroReady #allergies #moldRemediation #airQuality #centralLouisiana

Fire Drills

12/28/2021 (Permalink)

Fire Alarm on wall Fire Alarm Trigger on Wall

Remember in middle school when fire drills were so much fun because you got to get out of class for a little while? Most likely you didn’t take the drill as seriously back then, and as you grow older they may seem to be a waste of time, diminishing its importance. However, you may not realize that the reason why it seems unnecessary to go through drills is because you have gone through so many and you already know what to do. Meaning, the training has done its job, and it's now just meant as a refresher. Repetition will help with automatic responses.

In the workplace, under law, employers must practice drills in case of emergencies. New hires must be made aware of the procedures, where all the emergency exists, fire extinguishers and meeting places are in the property. Drills are encouraged to be more than once a year but are only required to happen once annually. The more familiar staff is with the drills, the higher the chance they will stay safe and well during an actual emergency. 

Regular fire drills will establish the correct procedures, removing panic and uncertainty for all concerned. Practice makes perfect. On the other hand, drill will help employers realize if there are any faults to their plan, if there are any dangers or safety hazards that need to be removed or better designed.

Louisiana has no specific law or regulation requiring employers to conduct fire drills. However, federal standards set by the Occupational Safety and Health Act (OSH Act), which governs Louisiana's occupational safety and health system, require that companies with 10 or more employees have written fire prevention and emergency exit plans in place for each worksite. Employers with fewer than 10 employees may communicate the plans orally. BLR writes about Louisiana Fire Prevention Laws. You can also find the guidelines to the required action plan under OSHA laws.

How SERVPRO Helps: Fire Damage

12/27/2021 (Permalink)

Although after a fire there is no direct emergency to attend the matter, we believe that there is an urgency due to the unsafety regarding the structural damage a fire can cause, along with smoke damage. There are occasions where on top of fire damage, there will be some water damage considering the way the fire was put out. What does SERVPRO of Alexandria do to help Cenla after a fire has been put out? We go through the following steps:


We go through every room and search for soot, which gets cleaned out. Any smoke or flame superficial damage done also gets dealt with by our crew. If the damage is too high, demolition would be the next step.


After going through the process of cleaning, there might be some furniture or structure in need to be pulled out, such as carpet, doors, and countertops. Everything that has been so damaged to a point of no return, will be gathered up and reviewed one final time before being disregarded.


After cleaning everything out, and making sure our hard work has been properly completed, we go through this step of deodorization; meaning make it smell good. We take thermal foggers which heat up our oil based scents and keep them there for a bit for the rooms to soak it all up. After a few hours, the property is safe to enter once again. We don’t want your building to smell like fire and smoke when you return, so we do our best to make it breathable. "Like it never even happened."

Our goal is to bring your property back to preloss conditions. At SERVPRO of Alexandria, we understand that there are times where the losses attributed to a fire are tough on our community. We are a respectful team that takes care of these situations with the utmost professionalism. You can count on us to maintain a transparent and honest relationship with you. SERVPRO of Alexandria is here to help Central Louisiana any day, any time.

#centralLouisiana #fireDamage #firePrevention #heroReady #insuranceClaim #fireSafety #smokeDamage #demolition #hereToHelp

Different Types of Fire Extinguishers

12/23/2021 (Permalink)

Different types of Fire Extinguishers Different Types of Fire Extinguishers

There are different types of fire extinguishers which are meant for a different type of fire. These have been classified as:

  • Class A: freely burning, combustible solid materials such as wood or paper
  • Class B: flammable liquid or gas
  • Class C: energized electrical fire (energized electrical source serves as the ignitor of a class A or B fire – if electrical source is removed, it is no longer a class C fire)
  • Class D: metallic fire (titanium, zirconium, magnesium, sodium)
  • Class K: cooking fires – animal or vegetable oils or fats

Regardless of the type of fire, there are 4 elements that are always involved; fuel, heat, oxygen, and chain reaction. The purpose of a conventional fire extinguisher is to stop at least one of the elements from being part of the mix and stopping the fire from igniting any longer. 

Let’s take a look at these six types of fire extinguishers. With every type of fire there is a different safety concern you should take into consideration when attempting to smother it. Therefore a specific type of extinguisher is necessary and here is why:

  1. ABC Powder Fire Extinguisher
  • An ABC powder fire extinguisher has numerous advantages as it is a multi-purpose extinguisher and is therefore one of the most common extinguishers to have on hand.
  • A powder extinguisher sprays a very fine chemical powder composed most commonly of monoammonium phosphate. This acts to blanket the fire and suffocate it.
  • Powder extinguishers are effective for class A, B and C fires, since it is not an electrical conductor and since it can effectively break the chain reaction in a liquid or gas fire, something a water extinguisher cannot do.
  1. Carbon Dioxide Fire Extinguisher
  • A carbon dioxide fire extinguisher (CO2) is one of the cleanest types of extinguishers to use as it leaves no residue and requires no cleanup.
  • The CO2 extinguisher does exactly that – extinguishes CO2. By doing so, it removes oxygen from the fire, effectively suffocating it of oxygen. It is perfect for use on class B fires that involve flammable liquids and on electrical fires.
  1. Wet Chemical Fire Extinguisher
  • The wet chemical extinguisher is a specialized type primarily focused on class K fires, those involving cooking media such as animal and vegetable fats or oils.
  • These extinguishers contain a solution composed of potassium that effectively launches a two-pronged assault on fires.
  • First, the liquid mist it sprays acts to cool the fire. Second, due to the chemical reaction of the solution with the cooking medium, a thick soap-like substance forms, sealing the surface of the liquid to prevent re-ignition.
  • The wet chemical extinguisher, then, is ideal for a kitchen setting and class K fires. However, it can also be effective for class A fires where a material such as wood or paper has caught fire.
  1. Water Mist Fire Extinguisher
  • The most versatile of the set, the water mist extinguisher, uses a newer technology that works across most classes of fire.
  • This type of extinguisher releases microscopic water molecules that fight the fire on a variety of levels. First, because so much water is dispersed in such a microscopic fog-like form, the level of oxygen in the air is decreased, which helps to suffocate the fire.
  • Second, the water particles are drawn to the fire and, as water always does, acts to cool it, reducing the temperature.
  • Finally, and perhaps what is most unique about the water mist extinguishers, is that the water has been de-ionized (the minerals have been removed). As a result, it can actually be used on electrical fires, as the de-ionized water will not act as a conductor, as well as on burning liquids/gases that a standard water extinguisher could not be applied to.
  • Thus, a water mist extinguisher is safe and effective for use on classes A, B, C and K fires.
  1. Foam Fire Extinguisher
  • Foam fire extinguishers are suitable for class A and the flammable liquids of class B, though not effective for gaseous fires. 
  • They spray a type of foam that expands when it hits the air and blankets the fire. This blanket prevents the vapors from rising off the liquid to feed the fire, thus starving it of fuel. Also, because the foam is mixed with water, it has a cooling effect as well.
  • Foam extinguishers are some of the best for liquid fires, such as gasoline fires, but can also be used on Class A fires involving solid combustibles like wood.
  1. Clean Agent Fire Extinguisher
  • A clean agent fire extinguisher is a type of gaseous fire suppression. Stored in its liquid form, when it is sprayed and hits the air, it converts to its gas form which is non-conductive, safe for use while humans are present, leaves no residue, and has a very short atmospheric lifetime, making it eco-friendly.
  • The gas, often composed of Halon, extinguishes fire by reducing the oxygen levels and impeding the chain reaction. Because it is non-conductive and so clean, it is ideal for rooms or businesses filled with electrical and computer equipment. They are most commonly used for class B and C fires.

Now that you are familiar with the types of fires and their respective extinguishers, take a look into the sorts of activities and projects you do on your property and get the fire extinguisher, or extinguishers needed to protect yourself and others in case of an emergency. Like any other tool, this won’t help much if you don’t know how to properly use it. Take the time to train everyone in the building, and make sure the equipment is maintained properly as well.

If you are ever in need of fire restoration services, you know you can count on SERVPRO of Alexandria. We are here and ready to help 24/7. Call us at (318) 427-7511. Stay safe Central Louisiana!

#centralLouisiana #fireDamage #firePrevention #heroReady #insuranceClaim #fireSafety #smokeDamage #electricalFire #hereToHelp

How SERVPRO Helps; Water Damage

12/20/2021 (Permalink)

Central Louisiana friends, SERVPRO of Alexandria is an emergency service company that specializes in water damage. The reason that water damage is considered an emergency service is because water losses, if left unattended, can result in potentially hazardous situations. Check out this blog for more information on that. So how exactly can SERVPRO of Alexandria aid you in your time of need? We follow three main steps when we deal with water damaged property. 


The first action we take is to remove all the standing water, if there is any, by vacuuming it out. If the need to remove furniture is required to have better access, then that would also happen during this first step. 


When flooring, walls, or anything unmovable is far too damaged to repair, we go through the demolition process. To avoid water from affecting the structure any further in the future, demolition and reconstruction is usually the best bet. We do our best to make this as clean as possible to make it easier for a contractor to work. Baseboards may be removed to help materials such as drywall with better airflow which ultimately also helps dry in a faster manner. 


The third step is to monitor the drying progress daily. Our team will use state of the art equipment to dry the damaged property and measure humidity levels to make sure everything is progressing adequately. There are stubborn materials such as hardwood flooring that may require special equipment to dry properly.

Don't let it be too late! As soon as the main source of water has been stopped, don't hesitate to call SERVPRO of Alexandria at (318) 427-7511. We can satisfy all of your drying needs! Stay dry Cenla!

#centralLouisiana #hereToHelp #heroReady #waterDamage #moldPrevention #floodDamage #contractor #insuranceClaim

SERVPRO's Transparency

12/18/2021 (Permalink)

As an emergency service provider, SERVPRO of Alexandria maintains transparency on every project we are involved with. Therefore, not only are we thorough at the job site, but also in regards to production and office documentation. Accountability is everything! We will take pictures before, during, and after every job. It is important to keep communication flowing and detailed updates help with that process. A happy client turns into a loyal customer. SERVPRO of Alexandria is here to help with any cleaning, restoration, or construction needs from fire, smoke and water damage, as well as mold and biohazard remediation. There is never a bad time to call us at (318) 427-7511 for any information or questions you may have regarding our services. SERVPRO of Alexandria is here and ready to help Central Louisiana.

#hereToHelp #heroReady #waterDamage #fireDamage #moldRemediation #biohazardRemediation #smokeDamage #airQuality #centralLouisiana

Natural Fire Extinguisher

12/16/2021 (Permalink)

Baking soda in a dish Baking soda can be used as a natural fire extinguisher

Did you know that baking soda is a natural extinguisher?

Isn't it interesting how baking soda has multiple uses, such as cleaning, baking, and smothering fire? It definitely has some versatility. Sodium bicarbonate can be used to put out small and controllable house fires; small grease and electrical fires. You can look at this other blog to find out how to put out small fires around your house.

Did you ever consider salt to be a natural extinguisher as well?

A lot of people do not realize that salt is one of the main ingredients in a conventional fire extinguisher. Salt disperses heat and minimizes oxygen supply to a fire. Salt is better used on a grease fire on or around an oven.

It goes without saying that fire is dangerous and can quickly get out of control. Having  conventional fire extinguishers available is the best option. However, it is always good to be informed of other alternatives if needed under an emergency. Stay fire safe Cenla!

#centralLouisiana #fireDamage #firePrevention #heroReady #insuranceClaim #fireSafety #smokeDamage #electricalFire #hereToHelp

Water Heater Maintenance

12/14/2021 (Permalink)

Technician checking a water heater Tech checking water heater

This season, in our community, water damage has been caused most commonly by water heaters. Did you know that water heaters are a plumbing fixture that may need regular maintenance? Meaning, not only can you extend the life of the heater, but also help prevent it from causing damage in your house. Here are some steps on how to take care of your water heater. If you don’t feel comfortable doing this yourself, you can always call a professional. Visit Alexandria’s Chamber of Commerce  or the National Home Builders Association of Central Louisiana website to find a local plumber. 

  1. Test the TPR valve
  • Shut off the power and the cold-water supply valve.
  • Place a bucket under the pipe connected to the temperature-pressure-release (TPR) valve on the top or side of the tank. (This valve opens if the tank pressure gets too high.)
  • Lift the valve's tab to let some water out, then let go. If water keeps flowing, drain the tank partway, unscrew the old valve with a pipe wrench, and install a new one.
  1. Check the Anode rod
  • Put a hose to the tank's drain cock and let out a few gallons of water.
  • Now fit a 1 1/16-inch socket onto the rod's hex head on top of the heater (or under its top plate) and unscrew the rod. If it's less than ½ inch thick or coated with calcium, buy a new one, wrap its threads with Teflon tape, put it back in the tank, and tighten securely. Use this segmented rod if headroom above the tank is limited.
  1. Drain the tank and wash out sediment
  • Drain the remaining water in the tank into the bucket, then stir up the sediment on the tank's bottom by briefly opening the cold-water supply valve. Drain and repeat until clean water comes out of the hose.
  • Close the drain cock, refill the tank, and turn its power back on.
  1. Adjust the temperature
  • Find the temperature dial on the side of the tank and unscrew its cover. Adjust the dial to 120 degrees using a flathead screwdriver. For every 10 degrees the temperature is lowered, you can expect to save up to 5 percent in energy costs.
  • Turn the water heater off or the thermostat down to its lowest setting if you plan to be away from home for more than three days.
  1. Insulate the pipes
  • Buy some self-sticking 3/8-inch-thick foam pipe insulation that matches the pipes' diameter.
  • Slide the foam over the hot-and cold-water pipes as far as you can reach. Insulating the cold-water pipe prevents condensation in summer.
  • Peel the tape and squeeze the insulation closed. If the pipe is 6 inches or less from the flue, cover it with 1-inch-thick unfaced fiberglass pipe wrap.
  1. Insulate the heater
  • Cut the insulating blanket (shown: R-4.5 foil-covered bubble wrap) to fit around pipes, the TPR valve, and the temperature control sticking out of the tank.
  • Wrap the side of the tank, and seal cuts with foil tape. Do not cover the tops of oil or gas heaters.
  • Cap an electric heater with an oversize circle of insulation, and tape its edge securely to the side of the tank.

There are benefits to caring for your water heater. These are just some ways you can increase a water heater’s operating efficiency and longevity. Adding insulation and setting the temperature have to be only done once. Flushing the tank and checking the anode rod should be done once a year. Insulation reduces heat loss by 45% and lowers as much as 9% of costs. A viable anode rod in the tank will help prevent the inside from rusting. 

Feel free to reach out to SERVPRO of Alexandria for questions or concerns regarding water related issues in your home or business.

#waterDamage #insulation #floodDamage #plumbing #centralLouisiana #hereToHelp #heroReady 

Spotting Mold

12/9/2021 (Permalink)

SERVPRO of Alexandria is a 24/7 emergency service company that can handle any size disaster. Water damage restoration is a service that we specialize in. Sometimes water damage grows into mold damage. How, you may ask? Well, mold starts to grow when wet building materials stay moist for too long. Mold can grow into walls, upholstery, carpeting, and can also cause damage to the floors and ceilings of a building. As clean and dry as something might look, if not mitigated properly, the risk of mold growth can occur. 

If you live in a moisture-prone home, it’s important to keep an eye out for signs of suspicious growth. Not only can you see it but you will sometimes be able to smell it too. Monitoring your family for any changes in health is another sign.

Mold signs include:

  • Musty odor or mildew smell
  • Visible signs of growth on surfaces
  • Discovering water leaks or water stains
  • Health effects

Because there are similarities in symptoms to other common illnesses, many people don't think that mold is the cause. Therefore, it is important for all property owners to perform regular inspections around their building and keep an eye out for signs of mold.

Suspicious growth often occurs in places where leaks go unnoticed making water damage the most likely cause. SERVPRO of Alexandria has the training, technique, and tools to locate, remove, and dispose of mold. Call us at any time, any day at (318) 427 7511. We make your water damage our priority and make it look “Like it Never Even Happened”. 

#moldPrevention #mold #moldRemediation #centralLouisiana #heroReady #hereToHelp #airQuality #allergies #waterDamage

Mold Prevention Tips

12/7/2021 (Permalink)

Maintain healthy air quality by minimizing mold damage to your property. Here are some tips on how to help lessen mold damage. 

Inspect buildings for evidence of water damage and visible mold as part of routine building maintenance, 

Correct conditions causing mold growth (e.g., water leaks, condensation, infiltration, or flooding) to prevent mold growth.

Inside your home you can control mold growth by:

  • Controlling humidity levels;
    • Keep humidity levels as low as you can—between 30% and 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Promptly fixing leaky roofs, windows, and pipes;
    • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Thoroughly cleaning and drying after flooding;
  • Ventilating shower, laundry, and cooking areas.
    • Be sure your home has enough ventilation. Use exhaust fans which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Use an air conditioner or a dehumidifier during humid months.
  • Consider not using carpet in rooms or areas like bathrooms, or basements that may have a lot of moisture.

SERVPRO of Alexandria is here to help. Anyday, anytime, please call us at (318) 427 7511 for any type of disaster recovery. 

#moldPrevention #mold #hereToHelp #heroReady #allergies #moldRemediation #airQuality #centralLouisiana

Holiday Decorations Safety

12/6/2021 (Permalink)

Holiday Light Decorations Colorful holiday light decorations hanging from the roof of a house.

It’s December Cenla! Even though many of you have started to decorate for Christmas months ago, SERVPRO of Alexandria is here to help you stay safe this time of the year. 

Let’s begin with the most common decoration of the season: the tree. Whether you like natural trees or fake trees, there are things to consider when you first purchase them.

There is a concern that plastic trees are too flammable but you need not worry! There are trees that are now fire resistant. When you’re at your local store, make sure you look for the fire resistant label on the box. This makes the tree less susceptible to catching fire and let’s you have better peace of mind.

In the case of natural trees make sure to choose one that isn’t too dry. Having a dry tree is a safety hazard as they will ignite much faster. By observing the needles you should be able to tell if a tree is hydrated. The following tips should help:

  • They are green. The greener the better.
  • They are hard to pull off.
  • When you bend them between your fingers, they don’t snap.
  • When you shake the tree, there isn’t a shower of needles falling off.

You can also tell by the trunk. If it is sticky with resin, then it's definitely hydrated. 

When placing the tree, make sure any heating source is at least 3 feet away from it. Also don’t block exits. It is recommended to water your tree at least every two days. But the more frequent, the better. Keeping it hydrated will keep it looking healthy and less likely to ignite. 

Use proper outlets

When plugging in your light-up decorations, take into consideration the following:

  • The power source should be plugged into the ground fault circuit interrupter (GFCI) outlet.
    • This will shut the circuit down if there is an over current. You may opt to install one, in which case a handyman can help you with that, or buy a portable outdoor unit. 
  • Do not overload the extension cords, at the maximum there should be 3 light strings according to the recommendations from the (CPSC). They also encourage homeowners to unplug decorations when there is no one in the building, and turn them off before going to sleep. 

Read the labels!

Lights and other wired decorations have wattage levels which you need to make sure you are conforming to. 

Don't use any damaged electric lights. Cracked sockets, frayed or bare wires, and loose connections may pose a fire or  shock hazard.

Keep your fireplace and chimney clean. 

Don't throw any wrapping paper into the fireplace. A flash fire may result due to wrappings igniting and burning intensibly.

Candles can set the mood for a lovely holiday evening. Open flame is a fire hazard, so perhaps consider using battery-operated candles. In any case, follow these recommendations if you decide to light up regular candles:

  • Keep them on a sturdy base that won’t tip over.
  • Do not leave a candle unattended.
  • Do not have any lighted candles, lighters, or matches close or on the tree or evergreens.
  • Consider a non-flammable candle holder.
  • Keep candles away from other decorations and wrapping paper.
  • Place them somewhere they will not get knocked or blown over.

Interesting stats about the holiday season

-130,000 fires are reported in December alone. Causing 400 fatalities and 1,600 injuries. 

-The entire month of December as well as New Years have on average over 200 fire related fatalities and injuries. 

-Almost a fourth of Christmas tree fires are due to the trees being too close to a heat source. 

-Holiday decorations and Christmas trees account for almost 2,000 fires. This case caused 41 million in property damage according to the NFPA.

-The majority of homeowners have smoke detectors in their homes. Although 24% of those have not changed their batteries in the last 2 years. The Fire Department of the City of Alexandria can help with more information regarding smoke detectors and more.

-More than 20% of Americans do not turn off their decoration lights before going to sleep, or leaving their houses. 

As a final tip, we encourage our community to keep an escape plan in mind. Make sure to practice it with your family. It will help to know exactly what to do when there is an emergency. 

Stay safe Central Louisiana and Happy Holidays!

#centralLouisiana #holidaSafety #fireDamage #firePrevention #heroReady #insuranceClaim #fireSafety #smokeDamage #electricalFire #hereToHelp

Heating Up Your Home

12/6/2021 (Permalink)

Space heater with a text that says "Safety precautions when using space heaters Space Heater

Did You Know...

Heaters are the second leading cause of home fires as well as home fire injuries? It is also the third leading cause of home fire deaths. Because we care, we share; here are some ways you can attempt to stay out of those statistics.

Three Feet Rule

-Keep your heater 3 feet from anything that could catch fire. The potential for house fires increases when you leave them on for too long or too close to flammable items. Space heaters and electric blankets may cause a spark and ignite.

-Turn off portable heaters when you’re not in the room. Night can be cold, but it's safest to not sleep with them on. 

-Keep heaters plugged into the wall, not extension cords. Keep them flat on the ground and away from kids and pets.

Do not use a stove oven to heat up your house.

This is one of those “just because you can, doesn't mean you should” situations. 

Using an oven to heat a house is not only inefficient, it is also risky and potentially deadly.

Carbon monoxide (CO) can cause health effects. CO is an invisible, odorless gas that is emitted when gas appliances are used.

Check out our blog on how to put out some common, small house fires and you can visit our local Fire Department’s site for some more fire prevention tips.

#centralLouisiana #holidaSafety #fireDamage #firePrevention #heroReady #insuranceClaim #fireSafety #smokeDamage #electricalFire #hereToHelp

How to Safely Put Out Small House Fires

12/2/2021 (Permalink)

Grease fire on top of stove. A pan with grease on fire on top of a stove.

At SERVPRO of Alexandria, we care about our community’s safety. As common as fires could be, we still hope our loved ones don’t ever have to go through an incident such as a house fire.

Let’s talk about small, manageable fires; situations where we can control and keep the fire from spreading. It might be small, but it is important to keep your distance and treat fires with confidence and caution. Here are some tips on how to put some of those flames out.

-When an electrical fire starts, cautiously disconnect the electricity to the source of the fire. 

-Never use water to put it out.

-There are 3 things we recommend you can do to put out the fire

  • Baking Soda. Did you know baking soda is a natural extinguishing agent?
  • Fire extinguisher. Preferably multipurpose fire extinguisher with “C” on the label.
  • Heavy Blanket. Smother it; no oxygen, no flames. 

-Natural gas fires are those types of fires you don't want to extinguish on your own. 

  • If possible, turn the valve off. 
  • Exit the building, call the fire department, and the utility company as soon as you are safely outside.

-In case your oven ignites, leave the oven door closed. Remember, no oxygen, no flames. If the fire continues or is too large to contain, follow the previous recommendations.

Attempted to fry some chicken nuggets and now your pot is on fire?

  • Carefully cover the flames with a metal lid or perhaps a cookie sheet. Anything metal that could cover the pot should work. 
  • Turn off the burner/heat source. 
  • Remember baking soda? Well, it applies here too. In any case, salt is a good option as well. Both white powders are non-flammable and will smother the flames and extinguish them. Do not attempt to smother it with sugar not flour, contrary to baking soda and salt, these will catch fire.
  • As last resort; a class B dry chemical fire extinguisher. Make sure to use it cautiously, the pressure can cause the oil to spread, creating a bigger fire.
  • Do not use water.

Or perhaps you’re out in the backyard cooking on your gas grill and a grease fire starts.

  • Everything from the nuggets incident applies here. 
  • An upside down pot could also work to cover and smother the fire.
  • Pressured fire extinguishers should definitely be a last resort. Do not stand too close, and spray with caution until the fire is out. 
  • Clean the grill with a wire brush to remove any flammable residue, as well as baking soda if it was used.
  • Do not use water.

The City of Alexandria’s Fire Department has some more general safety tips you can follow.

Lesson of the day, keep baking soda, salt, metal sheet or lid, and a fire extinguisher in your kitchen in case of an emergency. Stay safe Central Louisiana!

#fireDamage #firePrevention #heroReady #centralLouisiana #fireDepartment #electricalFire #greaseFire #smokeDamage

Pipe Bursting Prevention Tips

11/24/2021 (Permalink)

water damaged pipes Water damaged pipes flooding property

So now that the holiday season has started, cold weather is already showing up and you know what else is here? At SERVPRO of Alexandria, we like to call this time of year, the pipe bursting season. Our team is out in the community dealing with some already! So don’t think that this exempts you. No one plans for an incident like this one, so the best we can do is advise you on how to try and prevent your pipes from bursting.

Why do pipes burst during the winter?

When talking about water damage from bursting pipes  let’s start with the root of the cause. Pipes tend to burst when one of two things happen. During the winter time, either the pipe itself contracts and ruptures on the weaker areas, or the water inside the pipe freezes, which makes the pipe expand and burst on those same areas. Now, there are some extreme cases where even heat may cause damage, but it is most common during the cold season of the year. 

Keep an eye out for under 32 degree weather conditions, which is water’s freezing point.

Keeping water running through a faucet will help avoid water from freezing. A small amount of water will make the difference. Still water will be affected by the cold leading it to freeze, expand and eventually cause a burst.

Given that regular maintenance to your pipes will help prevent water damage, we recommend having a good relationship with a plumber. Contact the National Home Builders Association of Central Louisiana for help finding a plumber. 

To help prevent pipe bursts make sure to direct warm air to cold areas of your home. This will help your pipes last longer and avoid ruptures. Focus on areas that have pipes close to the outside, such as walls and windows.

Seal any air leaks you might have that might bring in air into your home. Common places for these are around electrical wiring, dryer vents, and pipes. In extreme cases, any cold let in will cause the pipes to freeze. 

At the end of the day, there is only so much you can do to attempt to prevent the worst situation. If pipes do burst at your home, SERVPRO of Alexandria is here to help! We are a 24/7 emergency service company, and water losses like this must be dealt with right away. Don’t hesitate and call SERVPRO of Alexandria.

Stay warm out there!

#waterDamage #floodDamage #centralLouisiana #heroReady #hereToHelp

Thanksgiving Dinner Safety Tips

11/23/2021 (Permalink)

As the holiday season approaches, we encourage you to take the best precautions possible. Kitchen fires are not uncommon during this time of year and safety should be a priority. Starting with thanksgiving dinner, here are some do’s and don’t tips you can follow:

Thinking of going the extra mile and deep frying your turkey this year?

  • Safety first! Wear goggles and mitts to avoid any burn injuries and protect you from splashing oil.
  • Keep the fryer a minimum of 10ft away from your home, kids, pets, garages, trees, or any other structure. 
  • If using a propane powered fryer, keep the tank and burner 2ft apart from each other.
  • Keep the fryer on a flat surface on the ground.
  • Make sure the oil is leveled and steady at all times. This ensures safety for everyone.
  • Turkey must be completely thawed and dried out before lowering to oil. Water and ice may cause flare-ups if it makes contact with hot oil.
  • Never leave the fryer unattended.
  • A turkey of 8-10lbs is perfect, try to keep away from 12lbs.
  • When you lower the turkey into the fryer, turn off the burner before, and turn it back on after. 
  • If the oil starts to smoke, turn off the fryer. Oil will catch on fire once it passes its smoke point.

In case of small, controllable fire:

  • Be extremely careful with grease fires. It is easy to accidentally spread them and cause a bigger fire. 
  • Turn off burner
  • Take a metal lid to cover the fire.
  • Baking soda can also be used to smother the fire.
  • Only as a last resort use a fire extinguisher. The pressure may cause the grease and fire to spread so stand far away and spray with caution until the fire is out.

After successfully frying and safely removing the turkey, here are some tips on how to properly dispose of the oil.

Planning on cooking your turkey the old fashioned way?

  • There are still a few safety tips to follow! 
  • Keep your stove and oven clean
  • Stay in the kitchen area. Avoid going into different rooms to deal with guests.
  • Check on your oven frequently to make sure it is cooking properly
  • Keep children away from the kitchen, you don’t want them to accidentally get hurt with hot pots and pans. 

In case your oven catches fire

  • Turn oven off
  • Keep the oven door closed
  • Keep a flame-resistant oven mitt, potholder or lid nearby to smother any flames

For more safety guidelines, visit Louisiana Department of Public Safety and Corrections website.

As stubborn and sensitive smoke alarms are, do not remove them! Ultimately they have a purpose and save lives. Make sure they are always functional and in good condition. 

A good safety tip is to have an escape plan for you, your family, and guests just in case something does happen. 

Stay safe and enjoy your cooking!

#fireDamage #smokeDamage #fryingTurkey #firePrevention 


Water Damage Is Bad For Business

12/30/2020 (Permalink)

Water Damaged Floor SERVPRO of Alexandria is Central Louisiana's premiere fire damage and water damage restoration company.

A water leak in your Alexandria business can be costly. Water causes expensive damage when you don't call professional help quickly. When dealing with water leakage in your commercial building, call SERVPRO of Alexandria (318) 427-7511.

Anytime there is too much moisture inside a building, contents and building materials get damaged. SERVPRO's commercial water damage specialists in Alexandria have experience mitigating many different types of problems. Our team has experience in working on commercial properties and know that often they are very different than residential project

Every once in a while businesses, as well as homes, have problems that take place late at night. SERVPRO operates 24/7 and is always available for emergency services.

Whenever we are dealing with an emergency situation, we respond quickly and follow a strict process for handling the issue. The processes our technicians use give them a guideline to follow so that the restoration process gets completed as efficiently as possible. When we are working with commercial properties we know that cost is always a factor and that keeping your business operating during the mitigation process is essential.

The first thing we do when entering your business is to determine the overall scope of the project. We stay focused on immediate goals so as to minimize a loss of revenue for your company. Next, we evaluate all of the water damage that is present.

Then, we fix the source of the water leak if it is simple or, if not, a plumbing service may be needed. After that, we establish an environment that is safe for both your customers and workers.

The next stages of the mitigation process involve water extraction, followed by structural drying.

Setting up a detailed plan of the mitigation project helps reduce the strain restoration causes on your business. To help reduce costs and keep your business functioning in times of crisis, call SERVPRO of Alexandria at (318) 427-7511 for immediate assistance.

Water Damage Tips

12/29/2020 (Permalink)

water damaged pipe burst in front of a SERVPRO van If your home or business suffers water damage please do not hesitate to call SERVPRO of Alexandria.

December is almost over and with that comes a elevated risk of water damage due to freezing temperatures that can cause a fatigued water line to burst unexpectedly in your Alexandria home.

Although you just suffered a water damage, there is no need to panic although that will be your first thought. Take a deep breath and give SERVPRO of Alexandria a call and we will get our trained technicians deployed and to the rescue restoring your property to it's preloss condition! Once we arrive on the scene of the damage we can quickly begin the cleanup & remediation of your property. Before we arrive, there are some steps you can take yourself to prevent secondary damage to your property and personal belongings. These steps should only be used if the water damage is caused by a clean water break. If you have suffered damage from sewer, toilet, or other contaminated water sources, stay away from the scene as it may have adverse health effects.

Here are a few tips for what you can do to prevent further water damage to your home, until our trained technicians arrive:

  • Shut off the water source if it can be done safely.
  • Remove any excess water by mopping or using towels.
  • Remove and pop up we upholstery cushions for drying. Do not put cushion covers in washing machine.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove colored rugs from wet carpeting.
  • If you have a wet/dry shop vac you can suck up any water that you are able to.
  • If water damage is in the ceiling, do not turn on lights or overhead fans. And keep out of rooms where the ceiling is beginning to sag from holding water.
  • When in doubt - "Don't" attempt anything! We are in transit and will access what steps need to be taken.

You can trust the team at SERVPRO to handle all your restoration and reconstruction needs by calling (318) 427-7511.

The Importance of Professional Biohazard Cleanup

11/3/2020 (Permalink)

Biohazard Biohazard required PPE

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup?
Call Us Today 318-427-7511

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

Certified: SERVPRO Cleaned

The COVID-19 pandemic has changed what it means to be clean. SERVPRO has developed the Certified: SERVPRO Cleaned program, a specialized cleaning program that goes well beyond janitorial or carpet cleaning, providing a proactive viral pathogen cleaning service. Learn more about the Certified: SERVPRO Cleaned program to safeguard your customers and employees.

The SERVPRO Franchise Professionals provide cleanup and recovery services for many biohazard situations. These include the following:

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO franchise professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO franchise professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO franchise professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO franchise professionals follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

Biohazard emergencies don’t always happen during regular business hours, and that’s why SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. You can expect an immediate response time, day or night. 

Preventing extensive water damage during a storm

10/9/2020 (Permalink)

Water mitigation flyer Water Mitigation

Clean your downspouts and gutters

Make sure to clean out your gutters at least once every six months or more often if you have a lot of trees near your home. If this is not maintained it can cause water to collect in the gutters, which can cause damage to your roof and gutters.  Checking to make sure your down spouts are cleaned ensures that during a storm the water can run away from your house properly. If your down spouts are clogged, the water has nowhere to run freely and can cause damage to your foundation. At SERVPRO of Alexandria we want to ensure that water is flowing properly from gutters through the down spouts to keep you from having further damage.

Switch off the mains

If you are leaving your home for a storm and plan to be away for a while, turn the water off at the main line. This will stop any dripping or other water issues while you are away. The worst feeling is coming home to a flooded house due to a pipe bursting while you are away. As the rain falls during a storm, the ground typically becomes mush and the additional weight and pressure of the water could cause ruptures or leaks. 

Flood damages to your home can range from minor to severe and dealing with the issue can be overwhelming. While some water issues cannot be foreseen, there are a few things you can do to prevent flood damages to your home from factors you have some control over. If you experience flooding in your home, Please call SERVPRO of Alexandria 318-427-7511 so we can assist you with the aftermath of a storm that caused water damage to your home. 

Call us for your Water Damage needs

10/9/2020 (Permalink)

water leak water leak

SERVPRO in Central Louisiana receives many phone calls a day regarding water damage in someones home. When water damage occurs it can cause the homeowner to be in a bit of a panic. It is very important that you are aware of where your main shut off switches are in a water damage situation. You can typically get this information from the water district that services your area. When you see water flowing into your home, the first thing you want to do is turn off the main valve first. Then go back and work to isolate where the problem is coming from. Water damage can range from burst pipes, natural disasters, flooding, ground infiltration, or even sewer lines. Regardless of the cause another key thing is to know when you need help and it is too much for you to handle. Often times a restoration and cleanup professional is called to help with the restoration. As you are waiting for a technician from SERVPRO to arrive at your home, start trying to rid of as much water as you can with towels. Also, move any valuable items that may be in the effected area. We at SERVPRO of Alexandria follow highly regulated processes to ensure that the water damage restoration not only is effective, but also provides a safe place for occupants during and after the restoration process. You can depend on our team of experts to have the equipment stocked for any situation.

SERVPRO of Alexandria is your trust source for your water restoration needs. Please give us a call at 318-427-1755

Handling the aftermath of a fire

10/7/2020 (Permalink)

fire SERVPRO fire clean up

Here are some tips from your friends at SERVPRO of Alexandria, La on how to properly handle fire and smoke damage to your home or business


  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant. 
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Take any house plants outside, they will need to be cleaned. We often do not think about the residue that is left on these.
  • Change HVAC filter, but leave system off until a trained professional can check the system.


  • Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional.
  • Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electric shock, and air movement may create secondary damage.

These are just a few tips in helping the process of cleaning the aftermath of fire damage to your home. In the midst of something of this nature happening to us, we do not think about these things. 

SERVPRO is located in Central Louisiana. We are the number one choice for restoration services in your area. If you have any questions please contact us at 318-427-7511

Understanding Damage to your Commercial Property

10/5/2020 (Permalink)

water damaged building SERVPRO of Alexandria is Central Louisiana's premiere restoration company

At SERVPRO of Alexandria, our goal is to ensure our Central Louisiana Commercial Businesses are aware of any type of damages that they could encounter. The bottom line is damage that has the potential to impact a residential property can also impact a commercial building.

Types of Damages

Storm: Damage caused by strong winds and heavy rain can remove roof tiles, break windows, plus much more. Storm damages can be devastating and can cause a delay in business (business interruption).

Water: Water damage is typically due to burst pipes, Plumbing failures, floods, or rain. In any case, this can result in contaminated water affecting surfaces, structural, and contents. Water damage can also cause suspicious growth like mold or mildew and erode belongings. Electricity and water damage can quickly become volatile when combined.

Fire: Fire damage can result from a gas stove, faulty outlet, floor heaters, and candles. This can cause severe destruction to your property, which requires cleaning and restoration services.

Mold: What promotes mold growth?  Mold requires water, food, and oxygen to grow. ... They require water to grow and spread, which is why it is recommended to keep homes – especially walls and carpets – as dry as possible. Water leaks, flooding, high humidity, and condensation all provide moisture mold can use to grow and spread

If you have any questions of a problem you may be having, do not hesitate to call SERVPRO of Alexandria at 318-427-7511.


3/13/2020 (Permalink)

Coronavirus SERVPRO of Alexandria can disinfect your home or business.

About Coronavirus: The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

SERVPRO SANITATION SERVICES: Scope of Cleanup Protocol and Planning

3/13/2020 (Permalink)

Coronavirus, COVID-19 SERVPRO of Alexandria can disinfect you home or business.

Scope of Cleanup Protocol:

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning:

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving and Racks
• Sales Counters
• Carpets and rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

SERVPRO SANITATION SERVICES: Cleanup and Disinfecting Procedures

3/13/2020 (Permalink)

Coronavirus, COVID-19 SERVPRO of Alexandria can disinfect your home or business.

Cleanup and Disinfecting Procedures:

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more.

Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.

Flood Cleanup

3/9/2020 (Permalink)

Flood damage does not always present itself immediately. Damages can surface after a storm due to the quality of the flood water and the impacted property.

A fire in your home is preventable when the risk is lessened with enough precautions. Other similar types of damage can be controlled to an extent with the homeowner’s help. No matter what effort you put forth, flooding is uncooperative after taking place.  

Slower moving floods create fewer risks to those outside at the time of the flood. For instance, flash floods are catastrophically powerful enough to sweep cars away. Both types of floods can create bio-hazard risks in a home. If a home has been flooded, it must be cleaned to a sanitary state before anyone lives there again. 

SERVPRO cleaning and restoration services targets biological presences, microbial organisms, chemical compounds as well as structural damages. 100% of flood damages typically do not present immediately which includes electrical wiring in addition to waterlogged outlets. Chemical compounds such as various salts, fertilizers, sewage, motor fluids (such as gasoline, oil, brake fluid), and run-off from local factories can cause additional damages to a flooded property.

Gutting a home should take priority while restoring a residence to suitable living conditions. Furnishings can be cleaned to acceptable levels unless they have been submerged for an extended time period. This is detrimental when handling compressed wood products. Solid wood furniture is not as easily damaged; however, it is more likely to crack in places where two pieces of wood were fastened together. Fabric that covers upholstery can harbor pathogens such as mold and bacteria. Precautionary care must be completed when cleaning these items. If needed, special brushes may need to be used in order to preserve raised patterns while still cleaning the furniture piece adequately.

What To Know About Content Cleaning After a Fire

3/4/2020 (Permalink)

What To Know About Content Cleaning After a Fire

After a fire in your Alexandria, LA., the cleaning of your personal items may be something you’re worried about. In addition to needing to know what items are salvageable, it’s also important to know which cleaning method should be used. There are many options from dry-cleaning to a full wash. Here’s what you may want to know.

1. Many Items Can Be Salvaged

One of the most comforting things to know is that many more items than you might initially believe can be salvaged. This includes paper documentation and electronics. If you need help identifying what items can be recovered, you may wish to consult with a restoration professional. Items can be cleaned and then moved to content storage until repairs can be completed.

2. Cleaning Methods May Vary By Item Type

It’s also important to remember that content cleaning includes a variety of methods designed to clean different types of items. Some solutions include dry-cleaning for delicate fabrics, washing detergents for items that can be submerged, and wipe on solutions for large scale metal or wood items. An ozone machine can be used to restore air quality, while paper documents and electronics may require special care.

3. Your Restoration Company Can Help

Knowing which items are salvageable, what cleaning method to use for each one may seem overwhelming at first. Fortunately, a local fire damage restoration service can help. These professionals know how to identify the different types of damage that may befall your home's contents during a fire. They will also know which cleaning solution is best for each item type.
Many of your items may be able to be saved even if they seem to be badly damaged. Consult with a restoration professional to determine what can be done, and what the appropriate cleaning solution may be for each item. Remember, different cleaning options, such as dry-cleaning, may be needed for different items.

How dry does your home need to be after a water loss?

10/14/2019 (Permalink)

woman measuring moisture levels Following the industry standards to dry your home after it suffers water damage is critical to avoiding secondary types of damage like mold.

This is a great question that we get all the time. In fact there could be multiple answers depending on the methods used for gathering information. 

At SERVPRO of Alexandria we take moisture readings immediately upon arriving at the job site. This gives us critical information that we need to monitor the levels as we move forward. In addition to the moisture readings we also take readings from an area that was not affected. This is our drying goal. Let's say that you have a two story home and only the bottom floor had water damage. A good place to take a dry reading would be upstairs since it had no water damage. 

That drying goal is what we would use each day to compare the wet materials to. 

If you have any questions please give us a call.

Communication: The Key to Success

10/11/2019 (Permalink)

communication graphic Communication is key when providing fire damage and water damage restoration.

SERVPRO of Alexandria's number one core value is communication. Communication is important to the customer, client, sub contractor, service provider and government agency or municipality. Communication keeps everyone on the same page throughout the course of the project. 

For instance, water damage from a busted pipe will require lots of daily communication since we will need to gain access each day in order to monitor the moisture levels. Also, in the case of fire damage, constant communication is required for contents that were affected by the fire because, you, the customer or client may need access to said contents. 

Keeping the insurance companies abreast of the progress is necessary to avoiding hiccups along the way.

Trust is built on good communication and SERVPRO of Alexandria is the most trusted restoration company in Central Louisiana. 

Hurricanes: Working with our Community

10/11/2019 (Permalink)

graphic of a community Storm damage and flooding can unite us under one banner for the greater good of our community.

When a major storm event like a hurricane affects our community SERVPRO of Alexandria is here to help. We understand the stress that can occur and acknowledge the importance of quick reaction. Our goal is to provide a helpful service to our community, plain and simple.

Our home is central Louisiana. Our focus is on the people and their properties. Whether you own a small business or are the pastor of a church SERVPRO of Alexandria is here for you. If your home suffered flood damage  or your entire neighborhood was affected we got your back. 

Like a community where many come together as one with a common focus, SERVPRO of Alexandria is part of a larger national network of like minded franchises acting in unison to achieve a singular goal: Restore your property to pre loss condition.

Call us today if you have any questions or concerns.

Water Damage: Secondary problems

10/10/2019 (Permalink)

mold growth on walls Secondary damage, like mold growth, can occur if your water damaged home is not dried out correctly.

If you experience water damage from a busted pipe or AC leak then you most likely focused on the obvious problem, the water. What many home owners miss is the secondary damage that occurs, like mold or weakened structural materials.

If you fail to get the structure dry fast enough you may begin to notice discoloration from high moisture levels. This discoloration, many times, is mold growth. Mold growth can get out of control and potentially put you in a tough situation with your insurance company. Also, some of the building materials, like studs and base plates, can begin to rot in addition to developing mold growth. 

SERVPRO of Alexandria understands this and will begin drying your home or business immediately in order to counteract these issues.

Give us a call so we can get started!

Are you in a floodplain?

10/9/2019 (Permalink)

flood map Water damage as a result of rising water from flooding can be a disaster.

Determining if your house or business is in a floodplain should be a priority, especially in Louisiana. Just knowing this can mean the difference in what steps you take to prepare for a storm event and how much it may cost.

FEMA provides a flood map service center where you can enter your address to see if your home or business exist in a area susceptible to flood waters. These maps are continually updated and provide tools to take advantage of FEMA's resources. 

With this knowledge you can begin the process of setting up flood insurance. The cost may vary from region to region but is well worth should a rising water storm event occur.

If you have experinced water damage as a result of rising water flooding please do not hesitate to call SERVPRO of Alexandria. 

Pack Outs, Inventory and Pack Backs

10/8/2019 (Permalink)

employees boxing contents Packing out your contents after fire damage or water damage is a highly organised process.

If you ever experience a fire in your house or business rest assured that SERVPRO of Alexandria has the proper tools to handle your personal possessions. We work directly with your insurance company to determine what is salvageable and unsalvageable. 

This process takes time to inventory and restore everything. We take great strides in determining what is restorable and what is not.

During the inventory process we use software called Xactimate ContentsTrack. It allows us to tag each item with a bar code so that we can track its progression through the process of boxing and cleaning.

This inventory process keeps us organised so that when you are ready for your belongings we know exactly where they are located in our warehouse.

Whether it is fire damage or water damage please give us a call.

SERVPRO of Alexandria can help Minimize Business Interruptions

10/7/2019 (Permalink)

Air movers in a hall way Fans are used to dry out your business if it experiences a busted pipe or other types of water damage

If your business experiences fire damage, water damage or is suffering from mold give SERVPRO of Alexandria a call. We are central Louisiana's most trusted restoration company. Our goal is to help get you and your employees back up a running as quickly as possible. By working directly with your insurance company we insure that all parties are on the same page regarding the scope of services and results. 

It is important to begin the mitigation process quickly so that your property will not suffer from secondary types of damage like mold growth and weakened structural materials. 

By respecting the process as agreed upon by your insurance company and us we can minimize the amount of time that your business is inoperative. 

If you have any questions please give us a call.

Is Smoke Damage Covered By Insurance?

5/9/2019 (Permalink)

Fire damage and smoke damage can cause long term issues if not handled correctly.

If your commercial building or one adjacent to yours recently sustained a fire, and you are left dealing with smoke-related damage, you may be worried about making a claim with your insurance company. Is smoke damage a covered loss? Read on to learn everything you need to know about smoke claims to put your mind at ease.

Soot Damage and Insurance

In most cases, damage from smoke will be covered by your commercial insurance policy. This is even the case if the fire occurred at a company right next to yours. However, there are some steps you need to take to properly file your claim and increase the chances of it being accepted. They are as follows:

  1. Contact your insurance company to report the smoke damage and file a claim.
  2. Assess your loss and prepare a smoke cleanup plan with the help of professionals.
  3. Record proof of any damage and repairs through photographs, receipts and other documents.
  4. Prepare for the insurance adjuster to arrive for surveying purposes.

Following the steps above will increase the chances of restoring your property as best as you can. Having a solid plan in place will also make it more likely that your insurance company will approve your claim.

Smoke Cleaning Assistance

As you can see above, creating an action plan for cleanup is one of the most important parts of this entire claims and restoration process. A reliable , fire damage restoration company should be able to arrive on an emergency basis, assess the situation and help you build a cleanup plan that will likely include reducing odors and eliminating smoke from your building.

Smoke damage isn’t always easy to deal with, and communication with your insurance provider can be even more frustrating. Following the steps above and knowing where to turn for cleanup help can make your business’s post-fire future more positive.

Whether it's fire damage, soot damage or smoke damage SERVPRO of Alexandria is here to help. We service most of central Louisiana. 






Indoor Air Quality Solutions to Alleviate Spring Allergies

5/9/2019 (Permalink)

Mold in you home or business can cause health issues if not treated correctly.

- Have your home checked annually by a certified HVAC technician. An HVAC tech knows exactly what to look for.

-Even when it is nice outside, opening windows and doors brings allergens and dust into the home.

-Having your air ducts cleaned is important due to the dust and dirt that build up there. Some things are oblivious to the naked eye but can cause health problems.

-Check seals around windows and doors as one missing seal can be the reason that pollen, dust and other debris enter the home.

-Change air filters every 30 days especially during the months where the air conditioner is used more often.

-Clean hardwood floors, carpet, door mats regularly to avoid dust collection, debris build up.

All of these things listed can lead to more serious health problems if not maintained. In people with severe allergy problems you find that something's  may need to be cleaned even more. 

Whether it's mold related or you simply need your ducts cleaned SERVPRO of Alexandria is here to help. We service most of central Louisiana. 






Water Damage: Always Be Prepared

5/2/2019 (Permalink)

Water damage will continue to create problems unless it is dried out immediately.

When we think of water damage to our business or home, many owners think of water damage happening from mother nature. Rain and flooding to which they have little control. So why worry about what they can't control right? The fact is that they are more likely to have water damage from things they can try to control or at least prevent. 

For example; the roof is one of the most common places to cause water damage. Owners should make sure the roof is checked regularly. One inch of rain weighs about 5 pounds. This can cause a lot of strain on a roof and can lead to leaking. 

Pipes and drains seem like they would be checked but most aren't checked regularly. A crack as small as an eight of an inch can dump 250 gallons of water per day. 

Sprinklers are great if you have a fire but not so great if it malfunctions. Sprinklers should be checked for updates but also signs of rust or damage. 

Appliances should be checked regularly ; water heaters, air conditioners, etc. can cause a lot of water damage if things break on them.

We can't stop all water damage but we can try to do as  much preventative care as we can. SERVPRO of Alexandria is here to help when the unexpected happens. Just give us a call 318-427-7511. We are there for your business 24/7.

Our Specialists Explain The Advantages Of A Fast Response To A Water Damage Emergency At Your Alexandria Home

3/15/2019 (Permalink)

Water damage from a burst pipe in a Natchitoches home.

The Benefits Of Prompt Water Removal In Alexandria, Pineville, Ball, Natchitoches, Marksville and Winnfield

When your home in Central Louisiana sustains an overflowing sink or tub, broken pipe, or other lost water, getting the water out as quickly as possible from your living space comes with added benefits. We’re Faster to Any Size Disaster, making it possible for our teams to make the situation less troublesome for you.

We work with homeowners in the Alexandria area after lost water incidents cause problems by using water removal methods that help make things normal again fast. We want to make your residence like it was before, “Like it never even happened.” Because the process of extracting water while it is in its liquid form before it can escape into the air and additional objects inside your home than it is to pull moisture from the air, we start as soon as we possibly can.

The benefits go beyond a lower restoration cost, also. Not only does it cost less to extract more and dry less, but it also requires less time to accomplish this and start with cleanup. Because water that has less time to evaporate into the air and condense elsewhere, we do not need to use equipment to track it to other locations in your home.

We also can use less equipment, meaning the cost falls even more. Instead of four heaters, six air movers, and three desiccant machines, we can use about half of that number.

Other stories of your home might not become affected at all, meaning less traffic in these areas by our specialists, and increased privacy for your family members. Fewer or no machines in these areas also result in less noise that can disrupt children's schoolwork and interfere with anyone who sleeps during the daytime hours.

Fast action to a lost water event means that microbes have less time to become a problem for you. When mold's access to water is only temporary, the few spores that become active initially quickly die off from lack of continued moisture.

If your home in Alexandria, Pineville, Ball, Natchitoches, Marksville or Winnfield sustains a terrible incident involving lost water and you need water removal services, SERVPRO of Alexandria is the company you can trust to do the job right.

Call our 24-hour emergency services line at (318) 427-7511, year-round so that we can send out the appropriate crews and equipment your home needs.

Click here for more about Alexandria.

For Central Louisiana Properties, SERVPRO Technicians Evaluate and Execute Cleanup and Restoration after Storm Flooding

3/12/2019 (Permalink)

A Welcome Sight to Alexandria, Pineville, Ball, Natchitoches, Marksville and Winnfield Homeowners Following Flood Damage

Ways to Speed Up Flood Damage Removal in Alexandria and surrounding Central Louisiana areas

Floods ruin property in a matter of hours or even minutes depending on the intensity of the raging water and the level of contamination among other things. However, the removal of such water and debris left after the incident is rarely fast. Working with a professional restoration service helps speed up task because of the different specialists like ASD, Applied Structural Drying and WRT, Water Restoration Technicians that make up the team working on your home.

Proper assessment at the early stages of flood removal in Alexandria can help reduce the overall time taken by shifting the focus to crucial steps. Flooding can happen from rising groundwater or other sources such as driving rain or a punctured roof that lets water into the structure. While rising groundwater is mostly black water with high levels of contamination, the other cases may represent a lower amount of contaminants, so the principles applied for removal are different. Our SERVPRO technicians evaluate the type of flooding to determine whether it is just a case of removing the water or also tearing out porous materials like drywall to eliminate contaminants and excess moisture.

Floodwaters reach different sections of the property including concealed ones such as wall cavities. The techniques applied for removal can quicken or lengthen the time it takes. Since the water also soils the affected areas, the method of removing the water should also incorporate cleaning to speed up the exercise. Our SERVPRO crews rely on techniques such as performing flood cuts, weep holes and vent holes. The flood cut opens up a section of the wall, typically two feet high, and about six inches above the floodwater line. This non-salvageable material is discarded, and the exposed cavity can be dried and disinfected.

The time it takes before the removal process starts can lengthen the process because secondary damages happen if water remains in the structure over extended periods. These additional damages might include mold formation and loss of structural integrity in materials such as wood. Our SERVPRO technicians respond fast since we have fully stocked green vehicles and trailers ready to assist clients during floods.

For a speedy recovery after a flooding incident, call SERVPRO of Alexandria at (318) 427-7511. We're Faster To Any Size Disaster.

Click here for more information on the city of Alexandria.

Hurricane Michael 2018

3/7/2019 (Permalink)

SERVPRO of Alexandria makes it a priority to support our fellow citizens when disaster strikes. In the fall of 2018 we sent two crews to Panama City, Florida to support the local SERVPROs. What we found was a community in crisis. 

We rolled up our sleeves and got work. We were tasked with bring a few credit unions back online. With most banks being closed and everything operating on a cash basis it was imperative that we establish a portable ATM. We brought in generators to each branch so that the restoration process could proceed according to plan.

All in all, the community pulled together with SERVPRO and we got people back in their homes and back to work faster. 

This experience served to remind us that helping people is the core of why we do what we do.

Odor Removal & Deodorization

3/6/2019 (Permalink)

A technician carefully removing mold

As experts in deodorization, SERVPRO of Alexandria is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO uses IICRC technical guidelines in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

At SERVPRO of Alexandria, We're Faster To Any Size Disaster whether it is mold, storm, water and fire damage in both residential and commercial properties. Call us at (318) 427-7511 if you need more details on our industry proven services. 
Click here for more information on the city of Alexandria.

Our Highly Trained Restoration Specialists can restore your Central Louisiana Home

3/6/2019 (Permalink)

IICRC Certified Firm

SERVPRO of Alexandria is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Alexandria 

SERVPRO of Alexandria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

At SERVPRO of Alexandria, We're Faster To Any Size Disaster whether it is mold, storm, water and fire damage in both residential and commercial properties. Call us at (318) 427-7511 if you need more details on our industry proven services. 
Click here for more information on the city of Alexandria.

Duct Cleaning for your Business

3/5/2019 (Permalink)

Before and after of a duct cleaning

Did you know? The air in your business is 10 times more dirty than the air outside.

During the Spring and Summer months, allergens accumulate and fill areas of your home or office with dust, dust mites, animal dander, mold and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

Your friends at SERVPRO of Alexandria want to ensure that you and your property are properly prepared for the upcoming season. 

Remember not to ignore your ductwork, vents and HVAC systems. Unnecessary dirt and debris can pose a serious threat to the health of your family or employees if they are not properly maintained.

Some things to consider:

1. Improves your health- poor indoor air quality ranks among the top five environmental risks to your health.

2. Energy consumption- clean ductwork helps lower your utility bill and helps your HVAC unit last longer.

3. Smelly air- odors continue to plague your home long after you remove the offensive item.

4. Moldy reasons- microbial growth can grow in your duct system especially if your home suffered recent water damage from flooding or foundation cracks.

5. Call a professional- SERVPRO of Alexandria is the professional you wan to seek!

  • For the sake of your customers and employees you need to know the air you breathe at your business is free from contaminants. What you don't know will hurt you. Make sure you contact SERVPRO of Alexandria for ductwork cleaning. 

SERVPRO’s licensed technicians can provide all of the remediation and cleaning services necessary for the upcoming season. A proper cleaning will combat all particles that infiltrate your property and provide for a safe and worry-free environment by:

  • Enhancing your indoor air quality
  • Improving overall air circulation
  • Eliminating built-up dirt and contaminants
  • Extending the life of your heating and cooling systems

Call the professionals at SERVPRO of Alexandria at 318-427-7511 and rest easier this Spring knowing your business is clean and out of harm’s way.

Important Tips for Choosing a Biohazard Cleanup Service

2/21/2019 (Permalink)

SERVPRO of Alexandria Offers Biohazard Cleanup & Remediation Services

Always Choose a Trained Professional

  • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. SERVPRO of Alexandria can get a situation cleaned up quickly, compassionately and discreetly.
  • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as biohazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of biohazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.

Licensed Bonded & Insured

  • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of biohazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.

Will Work with Insurance Companies

  • In most cases, insurance will cover much or all of the cost of traumatic even cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of Alexandria who will deal directly with insurance companies, saving you one more headache in this already difficult process.

Frequently Asked Questions (FAQ)

Q. Can I just use my regular cleaning or janitorial service for biohazard cleanup of blood or bodily fluids?

A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle biohazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered biohazardous waste.

Q: Who pays for bio-recovery services?

A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

Q: Can I have an employee of my business clean the scene?

A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to biohazard cleanup of blood spills without first:

  1. Receiving Blood Borne Pathogen (bbp) training.
  2. Having a written BBP exposure control plan.
  3. Having been provided personal protective equipment.
  4. Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
  5. Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.

For more information please visit:

January Weather in Alexandria, Louisiana

1/15/2019 (Permalink)

January is just getting started and if you live in the Alexandria, Louisiana area you have already had and severe thunderstorms and almost freezing temperatures.

According to The American Red Cross, water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break.

Pipes that freeze most frequently are:

  • Water sprinkler lines, pipes that are exposed to severe cold, like outdoor hose bibs and swimming pool supply lines
  • Water supply pipes in unheated interior areas like basements, crawl spaces, attics, garages, or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.

Whether it is the warm temperatures that bring on the rains that flood your home or business or the cold temperatures freezing and breaking your water pipes, remember, SERVPRO of Alexandria is always here to help.  Please call us @ 318-427-7511 if you have such an emergency and our team of trained professionals will come to your home or business and restore your structure “Like it never even happened.”

A Few Leading Fire Sources

1/3/2019 (Permalink)

Outdoor grills can be a cause of fire in your Alexandria, LA. home

Leading Causes Of Fire Damage

Homeowners in Central Louisiana, should be aware of a number of leading causes of fire damage. Understanding these statistics can help you prevent a home fire and make more informed decisions regarding your fire insurance policy.

1. Food Preparation

Cooking fires are the largest category of fires requiring a documented fire department response. Most of these involve a stove range of some kind, with electrical ranges being somewhat more dangerous than gas ranges on average. Outdoor grills also rank fairly high on the list of fire causes. Around a third of these cooking fires are the result of unattended flames or heating surfaces. Clothing ignition does not usually directly cause kitchen fires, but a fire that spreads to clothing has a strong correlation with personal injury.

2. Heating Systems

The second-most common category of home fire, at around 15% of total reported cases, involves heating elements. Many of these fires, around two-fifths, are due to smaller portable space heater units. The typical cause of a space heater fire is the proximity to combustibles such as upholstery or certain building materials. Another prominent issue is the lack of appropriate fire cleaning around fireplaces and chimneys, where certain flammable materials can build up over time.

3. Electrical Systems

Another leading cause of fire lies in the various faults that can appear in home wiring and related electrical systems. A majority of these occur either in lighting components or locations where electrical power is transferred, such as outlets or adapters. Homeowners should take special care to schedule an inspection for any exposed wiring or non-functional appliances, as these can lead to shorts that ignite surrounding flammable materials.

Even the most cautious homeowner can never completely eliminate the risk of a home fire. However, a little familiarity with some of the most common fire problems can help prevent injury and the need for professional fire restoration.

SERVPRO of Alexandria services AlexandriaPinevilleBallMarksville

Four Ways to Clean Belongings After a Fire

12/17/2018 (Permalink)

Stuffed animal before and after.

Watching your Alexandria, Pineville or Ball home burn can leave you with an ache in your heart. Not only do you have to deal with a massive insurance claim, but there's a good chance you'll end up losing some of your treasured possessions. When you work with a residential fire damage cleanup crew, some of your smoke-damaged belongings may get saved. Content cleaning is a delicate art that can take the following shapes.

1. Dry-Cleaning: Clothes, furniture and other porous items often have to be cleaned with a dry-cleaning method. This helps remove the smoke and soot that built up during the fire. If you try to wash your clothes on a normal cycle, you may end up causing more damage. The soot has to be removed from the textiles before you can return to a typical cleaning method.

2. Wet cleaning is an effective cleaning method for removing moderate to heavy residues. For items that can’t withstand wet cleaning we can spray and wipe. 

3. Foam cleaning can be used for upholstery fabrics that might shrink or bleed if wet cleaned.

4. Abrasive cleaning involves agitation of the surface being cleaned.

5. Odor Removal: Smoke isn't the only thing that can cling to your possessions. The odor after a fire can be a long-term reminder of what you went through. After cleaning methods have been put in place, you may want to do some sort of odor removal too. Professionals often use thermal fogging or ozone/hydroxyl treatments to rid your home of the funky smell.

After a fire, you want to get everything back to normal as soon as possible. This means you need to clean your belongings. If the cleaning process takes longer than expected, you can also use content storage to get your dirty, smelly items out of the house until they're clean.

Learn more about Alexandria, Pineville or Ball.

Making a fire Escape Plan for Your Home

12/3/2018 (Permalink)

Fire escape plan

You had fire drills growing up at school, (hopefully) you have the occasional fire drill at work now that you are an adult, but do you ever have fire drills at home? Coming up with and practicing family safety drills can help to make sure your family is prepared in the event of an emergency. It is an important topic to discuss with your family, especially children.

The National Fire Protection Association has a helpful section on how to create a family fire escape plan. It includes how to draw a fire escape path for your home, how to reinforce fire safety to younger children, and tips how to stay as safe as possible during a fire.

Some of the tips include:

  • Call 911 as soon as possible, even if you think you can contain the fire
  • Know at least 2 ways out of each room
  • Have a designated outside meeting place a safe distance from the home
  • Assign “partners” for young, elderly, or family members with mobility issues
  • Close Doors behind you as you leave each room to slow the spread of smoke, heat, and fire

Your family’s safety is the first priority. After emergency services have done their job SERVPRO will be here to help you repair, restore, and recover your belongings.

How To Keep Your Restaurant Kitchen Mold-Free

11/30/2018 (Permalink)

Install a ventilation system in your Alexandria, LA. kitchen

Enjoying the fruits of your hard-earned labor through the success of your Alexandria or Pineville restaurant is always a rewarding feeling. However, coming across mold growth in your commercial kitchen can bring that contentment to a halt very quickly. Thankfully, there are various methods for keeping your restaurant kitchen clean and consistently mold-free.

Focus Your Attention On the Food Itself

Though there are many possible avenues for mold growth to occur, one of the most common causes of mold is through the food you bring into your kitchen. It can materialize easily on such foods as:

  • Vegetables
  • Fruits
  • Cheeses and other dairy products
  • Bread, and more

Therefore, it’s important to inspect your produce and other items before ever integrating them into your kitchen. Look for bruises, abrasions or already-apparent growths on your fruits and vegetables before purchasing. Check the expiration dates on packaged items and keep any open containers covered or sealed until use to prevent the onset of mold.

Keep a Reliable Ventilation System

Mold tends to emerge in areas that are dark, moist and generally untouched, meaning it can be hard to pinpoint the onset of mold until it’s too late. Help yourself and your kitchen crew by installing a ventilation system that reduces the high humidity in the kitchen, preventing potential mold from finding a suitable place to take root.

Remove and Restore Any Water Damage As It Occurs

Finding water damage in your restaurant would hardly be surprising, as running water is a consistent feature in any commercial kitchen with food prep spaces, dishwashing stations and more. For this reason, it’s important to always keep an eye out for continuously damp or wet areas that are the perfect breeding ground for mold. Hiring qualified mold remediation specialists to clear the area of any damage is key to a clean and healthy food prep environment. 

When it comes to keeping the commercial kitchen of your Alexandria, Louisiana restaurant clean and mold-free, following these methods can help prevent any outbreak of unwanted mold growth and clear your kitchen for healthy food prep.

Why Cleaning is Critical During Fire Damage Restoration in Alexandria

8/3/2018 (Permalink)

Cleaning fire damage residues on items is not as simple as spraying and wiping down. Contact SERVPRO of Alexandria so we can help.

SERVPRO Technicians Understand Effective Techniques to Clean Residues

After a fire damage incident, it is understandable for any homeowner to be stressed. Such traumatic events disrupt your professional or personal lives, and there is need to work closely with a restoration service provider as you work towards returning your Alexandria, Pineville or Central Louisiana property to its earlier state. It all starts by identifying what is restorable and performing emergency services to limit further damage. 
Cleaning is one of the services that our SERVPRO team offers when attending to fire damage events in Alexandria. One of our goals is to reduce the fire damage claims. Remember, if you do not act quickly, you might end up with expensive options such as replacing restorable items and resurfacing parts of your structure. We are going to look at some of the principles of cleaning that we use when restoring your materials. 
Starting from the location where the fire originated from, our SERVPRO technicians carefully inspect the site. During the inspection, we identify the various kinds of residues, and this helps us to come up with an effective cleaning method. The cleaning process we choose should remove the smoke residues efficiently and not cause any damage to the surface. 
There are four essential elements we take into consideration to suspend and remove the smoke residues: temperature, agitation, time and chemical action. Our SERVPRO technicians understand that chemical reactions increase as the temperature increases and thus we are keen to select an appropriate degree of heat that corresponds well with our cleaning solution of choice. If we want to dislodge smoke particles and distribute cleaning product on areas, we can use agitation. In this process, we can use sonic vibrations, water and air pressure, brushes and towels. 
Digesting, changing pH, oxidizing, dissolving, bleaching and emulsifying are some of the chemical actions we take into consideration when cleaning your property. Depending on the action we desire, we select a proper cleaning product. Time is also critical during restoration, and it is dependent on the type of cleaning solutions we use and residues at the site. 
At SERVPRO of Alexandria, We're Faster To Any Size Disaster whether it is mold, storm, water and fire damage in both residential and commercial properties. Call us at (318) 427-7511 if you need more details on our industry proven services. 
Click here for more information on the city of Alexandria.

Know Who to Call When Water Damage Affects Your Alexandria Store

7/15/2018 (Permalink)

Water damage at your business

SERVPRO of Alexandria Follows a Proven Process When Mitigating Water Damage at your Central Louisiana Store

As a business owner, you pour everything you have into helping your Alexandria retail store succeed. For you, this means long hours in the hopes that your store reaches the levels of notoriety that you had envisioned. Unfortunately, a water incident in your shop can leave you unable to serve the customers of the community, and so taking care of these situations as they happen are of the utmost importance. 

While you might not always think about the professional restoration companies that exist throughout Central Louisiana, it is nice to have a plan in place in case you require fast restoration for water damages in your Alexandria store. Our SERVPRO team prides itself on rapidly responding to both commercial and residential emergencies to get the job done quickly and to prevent further damages from occurring. 

When our team of professionals arrives at your retail location, we assess where the damage came from and how widespread it actually is. In some scenarios, your business might only require concentrated cleaning and drying efforts to a small portion of the building. Others require more intricate equipment and personnel to bring the affected areas of the shop back to preloss conditions. 

Whatever the cause of the damage, preventing it from happening again in the immediate future is a significant step in our overall restoration efforts. This process might require our SERVPRO technicians to replace or repair breaks in the plumbing, or help you to find the appropriate contractor to rebuild damaged areas that allowed for water penetration. 

As always, drying the affected areas is the essential component to restoration. This step ensures that further damage does not occur and prevents situations like mold growth from compounding on the already present problem you face. 

While you might not ever fully prepare for water damages affecting your business unexpectedly, knowing whom to call in a situation like this can help you to keep your doors open to the community that you serve. You can rely on the rapid response of our SERVPRO of Alexandria water damage restoration technicians. Give us a call 24/7 at (318) 427-7511.

Click here for more information on the city of Alexandria.

At the first sign of mold contact SERVPRO to remediate the damage

7/13/2018 (Permalink)

SERVPRO has a varaity of tools and equipment like this air scrubber to remove mold damage from your home.

Mold is a problem in central Louisiana. The facts are that inside any home mold can grow when it has enough moisture, food, and the right temperature. 

That means to stop mold damage in your Alexandria homes, SERVPRO restoration specialists have to find and remove the source of moisture. Mold spores can thrive in a range of 68 to 86 degrees, the range most homes try to maintain year-round. They also feed on nearly everything in a home, to include almost every building material except for iron, steel, and aluminum. 

Most mold growths in our area begin with a simple leak. Often, there is a loose pipe connection or a rusting faucet in a wall or a laundry room that is the culprit. Even just a small amount of water can start the problem if enough spores become wet enough to expand and start to grow over the nearest surface, searching for food and more moisture to further grow the colony. 

After arriving at each home, SERVPRO technicians perform a visual inspection and trace that to its source. Once they find it, our teams have two tasks: stop the leak and clean out the mold. 

If the problem is a minor one, like a loose connection or hose on a washing machine, our technicians can fix that. If it is a major issue, such as an entire section of pipe rusting out, the team leader always recommends bringing in a plumber or general contractor to make the repairs. 

Once they stop the source of moisture, our specialists spray the affected property with an anti-bacterial agent. It kills any active spores, and then the team members wipe down every surface or use a vacuum with a specially designed HEPA filter to capture them. If the mold had time to grow into a surface like wood paneling, the team carefully removes it for disposal. They dispose of all mold outside the home and according to Louisiana state requirements. 

Removing the effects of mold in any home is not easy, but SERVPRO of Alexandria works diligently to make it as easy on a homeowner as possible. If you have or suspect this problem is in your home, call us today at (318) 427-7511 to schedule a visit and inspection. We are here for you.

See all about the Alexandria, LA here.

Water Damage and the different Types of Water

7/6/2018 (Permalink)

When water floods your home, how do you know if it is safe to clean up on your own? This is the question thousands of homeowners ask themselves every year after waters spreads its way across the floor of the property and causes water damage. To help answer the question, the Institute of Inspection Cleaning and Restoration Certification (IICRC) has categorized contaminated water levels into three degrees of danger.

Category 1: This water is generally deemed harmless to humans and can frequently be cleaned up by the homeowner if caught before the water level gets to more than an inch or two.

Category 2: Clean water (category 1) that sits for more than 24 hours can move into category 2 because it is then considered contaminated water. Other ways this water can become contaminated include coming in contact with the following household items: Grease, Food, Bleach, Cleaning supplies. Because category two liquid is unsafe, it should be handled by a specially trained water restoration team.

Category 3: This water is classified as grossly unsafe and extreme caution should be used when encountering the liquid. This type of unclean water is often filled with fecal matter, dangerous chemicals, and toxic materials. Natural disasters, overflowing rivers, and sewage backups can flood your home with this unhealthy type of liquid.

Flood waters can be frustrating to deal with, and the uncertainty of knowing what type of water you are standing in can be frightening. With the IICRC’s list, you can feel more secure in dealing with different types of contaminated water in Alexandria, Pineville, Ball, Marksville or Natchitoches.

For more on Alexandria click here

For more on Pineville click here

For more on Marksville click here

For more on Natchitoches click here

Air Conditioner Water Damage

6/18/2018 (Permalink)

Drip pan overflow

Air conditioning units are susceptible to leaks, and because of this water damage can occur. If you provide the following maintenance tasks periodically then you should be able to prevent water damage:

- Make sure that the drain line is not clogged. One way of clearing a clogged drain line is to use a wet-dry vacuum to suck the debris out of the pipe.

- Make sure your overflow drain pan is not damaged. If there are any rust holes then you will most likely have a leak once it gets filled with water. You may be able to patch the hole with epoxy.

- Make sure that you change your air filter every 1-2 months. If it is clogged and restricts air flow then your coils could freeze, defrost and overflow your drip pan, causing water damage.

SERVPRO of Alexandria covers all of central Louisiana. Call if you need our help: 318-427-7511


Call SERVPRO to Restore Your Home or Business and Minimize the Damage after a Fire

6/12/2018 (Permalink)

Warehouse fire

Fires in a home or business can be dangerous and frightening at the same time. Acting quickly is key to salvaging your residential or commercial property and belongings. Getting out quickly and calling your local fire department is the best way to minimize structural damage. Also, contacting fire damage restoration specialists right away is the best way to restore the affected area. Plus, calling professionals can help save many of your belongings that were not lost in the fire.

SERVPRO technicians are experienced in fire damage cleanup in Alexandria. They arrive at your home or business ready to conduct a full inspection. Luckily, the firemen put out the fire rather quickly. Thankfully, damage to the structure and to most of the belongings is minimal. However, it is unfortunate that there is much smoke in the attic and soot on the walls, floor, and ceiling. Our technicians are trained to remove unsalvageable items such as burned-out boxes, charred furniture and clothing. Saved items are cleaned, sanitized and preserved.

We suggest that you do not wash or wipe down the walls, floor or ceiling. Leave that to our expert fire damage team. Also, try not to turn on the lights or ceiling fans because the electrical wiring may be damaged. We also suggest that if any clothing has smoke damage that you allow us to clean them for you because normal laundering or dry cleaning will not eliminate strong smoke odors. You can rely on us to thoroughly inspect the entire attic to determine the level of damage, which includes fire, smoke and soot damage. SERVPRO technicians can perform minor repairs such as boarding a missing window to protect the affected area of the home. For big carpenter jobs, we call a general contractor.

Our certified SERVPRO team is well experienced in fire damage restoration. Industrial air scrubbers, fans, and fogging equipment quickly remove offensive smoke odors. Also, industrial cleansers wash soot and dirt from the walls, floors, and ceiling. Items affected by the fire are cleaned with our powerful and effective odor removal products that neutralize and fully remove pungent and lingering smoke odors.

When possible, SERVPRO of Alexandria can restore your fire damaged home to its preloss condition. It is our goal to make you feel “Like it never even happened.” Contact us 24/7 at (318) 427-7511.

Click here for more on Minneapolis. 

Infection Control, Biohazard Cleanup

6/6/2018 (Permalink)

Infection control of bio-hazardous materials at your business does not have to be complicated. The goal is to minimize exposure risk and limit liability. Whether it's C diff, Staph, MRSA or any other blood borne pathogen, viral or bacterial outbreak there is only one way to handle it. The one question to ask yourself is: "can an acquired infection be traced back to my business?" If the answer is yes then give SERVPRO of Alexandria a call: 318-427-7511


Unseen Dangers of Flood Damage in a Alexandria Home

4/25/2018 (Permalink)

Alexandria Flooding Gets Cleanup Help from SERVPRO (Natchitoches, Marksville, Pineville, Winnfield, Ball)

Stormwater Cleanup and Restoration is a Hallmark of SERVPRO Expertise

When something avoids making itself known, either because of its size or surroundings, many people tend to forget that it exists. During a flood in central Louisiana, hidden dangers such as pathogens or jagged, splintered building materials can stay underwater and out of sight but still present and able to injury people. 
Alexandria homes sustaining flood damage extraction often harbor such hidden dangers. Because inexperience in such situations can cause costly and possible life-threatening mistakes, restoring your own home can place you or others in harm's way. SERVPRO employees wear personal protective equipment for both large and microscopic hazards while they carry out the restorative work your flooded home requires. 
Our other specialized equipment focuses on getting your home dry, and back to a safe, clean condition again. Both help protect both your home and your family from harm. Restoring your residence to a dry state keeps microbial populations under control much more efficiently, and the elimination of any pathogens significantly reduces the risk of your family members contracting any water-borne diseases. 
Removing standing water with the use of our large pump trucks happens relatively quickly, from hours to several days. Soggy floors get even more attention from our crew members when we use handheld vacuum extraction units. When we remove the majority of water from carpets and padding, we can more easily roll them up and remove these from your home. 
Flooding causes substantial amounts of silt and other debris to become deposited in the fibers and padding. These foreign substances not only make it almost impossible for carpeting ever to become thoroughly dry or completely clean. Odor-causing bacteria can remain an ongoing risk and ever-present reminder of the flood, as well. More cost-effective and safer, new carpeting and padding can make your home like new again. 
However, we must dry other components of your home. Walls can absorb substantial moisture during a flood. We remove saturated drywall and twelve inches above the highest watermark to ensure we remove any traces of water that traveled internally via wicking. 
Other facets of restoring your home after flooding include sanitizing all surfaces. We remove your furniture so we can wipe down all the surfaces, inside drawers and all shelves, wiping the corners to ensure no debris remains behind to cause harm or let mold grow. Foodstuffs contaminated by flood waters can cause serious health problems if consumed, even when cooked. This happens many times because some bacteria can resist heat, remain viable, and then infect people. The floodwaters may have also carried inorganic matter that could be hazardous to contact to ingest.
For problems with flood damage that affect your home, call SERVPRO of Alexandria at our local number, (318) 427-7511, any day of the year, 24-hours a day. We are always ready to answer your questions and work with you in making your home safe again after this or any other disaster.

More about a Alexandria here

Don't Be Too Hasty With Mold Damage In Alexandria

4/24/2018 (Permalink)

An improper response to mold damage in your Alexandria home could spread the infestation further and create a much more substantial problem.

Mold Damage In Your Home

While it is true that some types of mold damage in Alexandria can cause ill health effects to residents of the affected building over time, that does not mean you should panic as soon as you find signs of growth. Panicking only creates more problems as you look to handle the problem in a hasty or unprepared fashion and could even worsen the problem if you select an incorrect approach.

What Can Go Wrong? 
An improper response to mold damage in your Minneapolis home could spread the infestation further and create a much more substantial problem. Some homeowners attempt to sanitize and clean up mold themselves, thinking the problem to be more minute than it really is. However, without specialized equipment, spores may only be spread around the home on board your cleaning supplies. Even if you do manage to eliminate any visible patches of growth, there may be other problem areas around the home that can continue to spread and grow. Only through advanced detection technology such as those used by SERVPRO of Alexandria employees can the true extent of mold growth be found out.

What Do I Do? 
If the colony is large, you may want to leave the house temporarily. We can help with move-outs in these circumstances. No matter the size, color, or species of mold you find, the most important thing to do is to call a qualified restoration company like SERVPRO to take care of the matter. Uncertified contractors and handymen rarely have the tools and training available to handle mold growth safely and could create the same problems that may result from you attempting to take on the problem alone. Our representatives arrive on the site within hours of your first call and can start the process of recovery with professionalism, speed, and cost-effectiveness.

SERVPRO of Alexandria provides professional mold damage remediation services on a 24/7 basis and is always available to respond to your call for help. Contact us at (318) 427-7511.

Click here for more about Alexandria.

Restore Water Damage Caused by Your Alexandria Home's HVAC System

4/22/2018 (Permalink)

Your HVAC Unit can cause vast amounts of water damage to your home, call SERVPRO for expert and speedy restoration services.

SERVPRO Detects and Remediates Hidden Water Damage in Your Home

Your home’s ventilation system can cause significant water damage if not maintained properly over the years. Clogged drains, frozen evaporator coils, and broken connections lead to clogs, leaks, corrosion, rot, and even mold. Some of these problems are obvious right away while others remain hidden for months or years at a time.

You can help prevent water damage in your Alexandria area home’s ventilation system by changing your filters at least once a month. However, problems may already exist that require professional attention, which is where your local restoration company comes in handy. We make qualified personnel, advanced equipment, and a vast network of resources available 24-hours a day, 7-days a week to correct issues plaguing your property. 

SERVPRO’s IICRC-industry certified technicians can check for leaks in your condensation lines and the relative humidity level in your home. We can also check for broken or improperly installed drain lines and help you avoid costly damage from slow leaks. Our technicians can help you determine whether installing additional drainage or a float switch reduces the risk of water overflow in your system or if you need professional help repairing HVAC components like ductwork, grills, registers, and thermostat controls. 

SERVPRO technicians have access to infrared moisture detectors and hygrometers that help locate hidden pockets of moisture, and return moisture levels to normal, faster. Our advanced water removal equipment such as hand-held or truck-mounted water extractors, dehumidifiers, air-movers, and a variety of attachments help us remove higher volumes, making the entire restoration process faster than ever before.

Your local SERVPRO believes in protecting every member of our local community, by keeping you safe during emergency situations and providing you with quality restoration services you can trust. Whether you have problems in your home or business, we can provide you with the answers needed to keep you moving forward. 

Contact SERVPRO of Alexandria, Pineville and Ball for access to trained professionals who understand how to protect your property from both seen and unseen dangers throughout the year. Receive quality cleanup and restoration services from a company that can handle emergency situations of any size, throughout Alexandria, Pineville and Ball today. (318) 427-7511.

Click here for more information on the city of Alexandria.

What to Do When a Fire Has Left Behind Damage in Your Alexandria Property

4/18/2018 (Permalink)

Fire and smoke can not only discolor but damage the structure of your home. Contact SERVPRO after a fire for expert remediation and clean up.

SERVPRO Technicians Employ Proper Techniques to Remediate Fire Damage in Your Home

From the first blaze onwards, the fire damage that is left behind can be dizzying. The trouble with a fire occurring is that it can cause multiple types of damage to your property and not only structural damage. While it can be overwhelming to learn that fire can cause such extensive damage, it is fortunate that help is nearby to take care of the damage for you. 
We are close by, and we understand how to help. Our skilled technicians know how to identify the correct solution to the fire damage left on your Alexandria property. We arrive within hours on the scene and start the mitigation process in your home. After all, the quicker the damage is seen to might just reduce further loss and therefore the cost associated with it. 
Structural damage is one of the most prominent impacts of a fire, but a less apparent effect is the extent that smoke can damage items all over your home. Smoke carries soot with it, and that soot attaches itself to everything that it can reach. It can cause an unpleasant odor, discolor your belongings, and ruin them in extreme cases. Truthfully, smoke damage can impact many of your belongings, including that of clothes, curtains, carpets, artwork, and electronics. 
However, depending on the extent of the damage, our SERVPRO of Alexandria technicians might be able to restore these items by employing multiple cleaning techniques. If an item is salvageable, we can revive it through restoration, and then return it to you in its preloss condition after thorough cleaning. We can employ these same techniques to the smoke damage in your home that has left behind discoloration, odors, and greasy soot. Depending on the extent of the fire damage, SERVPRO can accomplish a successful cleaning and restoration. 
If a fire occurs on your property, do not wait. 24/7, you can call SERVPRO of Alexandria at (318) 427-7511 to receive the help you need. Let us come and restore your home to its preloss condition. 

Click here for more information about the city of Alexandria.

How To Identify Roof Hail Damage

4/17/2018 (Permalink)

Roof damage from hail

There is no question hail can cause a lot of damage. While some people pay closer attention to their cars or other personal items, others remember how important it is to inspect roofs for further damage. Consider how costly any kind of damage to your roof or ceiling can be. Your business deserves a thorough check by a professional service after a hailstorm.

1. Asphalt Roof Damage

With an asphalt roof, you may find the shingles look shiny after a hailstorm. This is due to hail damage. The roof damage itself will often present as random denting. You may feel the dent is too soft to the touch or you may see a loss of granules. Additionally, the felt may be exposed.

2. Wooden Roofs

Generally, the impacts of hail damage look randomized. You will not usually find a pattern, and you may see split or cracked shingles. When it comes to shingles, they are often an orange or brown color when split. There will often be impact and dent marks over the wood. While roofs can be damaged through other types of weather, it is relatively easy to discern hail damage. Serious splits will have sharp corners and edges rather than the regular wear and tear of a shingle that was damaged over time.

3. Flood Water

Roof damage, especially during rainy seasons will often lead to water damage. Water can seep through the roof and into the attic. If you find wet insulation or mold growth in the attic itself, then you may have a compromised roof. Although it is easier to miss water damage in the attic, you should always check after a large storm.

After hail has caused damage to your central Louisiana business or home, it is important to have it taken care of quickly. This type of damage can only get worse over time. In order to work through mitigation quickly, a restoration company can assess and work through the process with you.

Visit us at http://www.SERVPROalexandriala.com/ for more information. 

Some Prevention Tips For Burst Pipes While On Vacation

3/14/2018 (Permalink)

Broken pipes can be difficult to fix, and the damage can be costly. It’s best to keep this issue from ever happening. If you’re traveling out of town for an extended period of time, specifically during the winter, there are several steps you can take to prevent your home from being flooded:

• Don’t turn down the heat too far. If you keep the heat on, even if you turn it lower than if you were home, it can keep your pipes warm enough to prevent them from freezing.

• Keep the water running. You don’t have to run the water on full. If you allow the faucet to drip, this helps relieve the pressure in your water system, possibly eliminating water pipe repair.

• Wrap the pipes. If you wrap pipes, especially those that are exposed, with towels or blankets, it provides extra insulation against the elements.

Keep an Eye on Your Alexandria Home From a Distance

If you’re going to be gone for several days, especially during the coldest parts of winter, it’s not a bad idea to have a neighbor, family member or friend stop by the house once in a while. This can be just a quick peek inside to verify there is no flooding or a broken pipe, or checking the thermostat to make sure plenty of warm air is circulating in your empty home.

You can also use video cameras that you can view from your phone or computer to check on your home. This won’t prevent a pipe from bursting, but it can allow you to at least get a professional there to do a water pipe repair sooner and prevent further damage. Call us right away!

SERVPRO of Alexandria is open 24/7/365. Call us today: 318-427-7511

SERVPRO of Alexandria teams up with the Salvation Army

2/15/2018 (Permalink)

Serving gumbo at the Salvation Army of Alexandria.

SERVPRO of Alexandria makes time to give back the our community. While we specialize in fire and water damage we take great strides to lend a helping hand in our community. Giving back in one form or another is what SERVPRO of Alexandria stands for.

Craig with the Salvation Army of Alexandria was extremely gracious as he allowed us into his kitchen and world. We purchased the ingredients and he cooked the food. The menu consisted of gumbo and cake. The people that were served could not have been happier and went as far as to shake the hands of our employees. All and all, it was a wonderful experience that we will definitely be apart of for years to come.

Helping those less fortunate than ourselves doesn't always mean mitigating water or fire damage in their homes. #salvationArmy #heroReady #community

Click on AlexandriaPineville or Ball for more information about our community.

Frozen Pipes: Prevention and Treatment

2/14/2018 (Permalink)

With the colder weather officially upon us, now is an excellent time to learn more about how to avoid frozen pipes, and the subsequent water damage that can occur if those pipes expand and burst. Though frozen pipes are a common occurrence, they are highly preventable. 

SERVPRO of Alexandria offers the following tips for preventing frozen pipes and mitigating potential damage that they can cause.  

  • Insulate all the exposed pipes in your home. Especially where they may be unheated, such as the basement, attic, garage, crawl space, and under kitchen and bathroom cabinets. 
  • Keep the temperature the same during the day and at night. By temporarily suspending the use of lower temperatures in the evening, you can prevent a costly repair job if pipes freeze and burst. 
  • Close any inside values that supply water outdoors and open the outside value to properly drain excess water that may be in the pipes. 
  • In drastically cold temperatures, let your faucet trickle. While you may be concerned about wasting water, running water is less likely to freeze. 
  • Remove, drain, and store hoses used outdoors. Keep outside valves open so that any water remaining in the pipe can expand without causing it to break. 
  • If you plan to be away from home for an extended period of time, leave the heat on and set to a temperature no lower than 55° F. 

Found a Frozen Pipe? Thaw It Out: 

  • If you turn on a faucet and only a few drips come out, suspect a frozen pipe. Typically, frozen pipes are found along exterior walls or where your water service enters your home through the foundation. 
  • Make sure the faucet remains on while treating the pipes, as the flowing water will help to melt the ice within the pipe. 
  • Apply heat to the section of pipe using an electric heating pad, an electric hair dryer, or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, or other open flame device. 
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze too. 

Should you experience a loss resulting from water damage, turn off the water supply as soon as possible, and call SERVPRO of Alexandria immediately. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO of Alexandria professionals have the expertise to prevent or mitigate the devastating effects that water damage can have. 

Visit www.SERVPROalexandriala.com for more information on water damage restoration.

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

After the Flood - Then What?

2/13/2018 (Permalink)

After the Flood - Then What?

Nobody expected that the bayou could rise that far. It never had before. Now, the house is a muddy mess of debris, water and extensive damage. For some people, moving would be the first thought that came to mind. However, others want to stay in their homes, repair the water damage, and live on in the house they love.

Flood damage is more than just the standing water left after the bayou or creek recedes. It's ruined carpets and furniture, wet plaster and more. Water in the home or business is just the start of the problems. Without proper clean-up and sanitizing, mold can grow, floor damage can be permanent and drywall can be ruined. It is imperative to immediately start the restoration process to help limit the damage and mounting costs. A call to a professional water mitigation company should be the first step taken by a home owner after flooding occurs.

Water cleanup begins with bringing in equipment to extract the water in the home. Pumps and specialized vacuums are used to suck up the water. Restoration is a process. Once the puddles have been cleared, the next step will begin. The water damage will be in the walls, floors and furnishings. Drying is imperative to help stop the damage and to prevent mold from growing.

Fans, dehumidifiers and other equipment will be brought in to help dry out the water in walls and moisture from furnishings and floors. Thoroughly drying water in the home will save thousands of dollars worth of damage later.

Restoration from the devastation of flood damage is not an easy process. A professional service should be called to handle the process so that it is done correctly. For instance, not many individuals would know that after the water in their business is removed or the water in their home is dried, more steps are still necessary. Sanitizing the surfaces, furnishings and anything else the water touched should be done.

Water in the business or home could have left a foul odor. Professionals can remove the lingering odors left even after the water cleanup. Mitigation professionals know how to use fogging equipment and industrial air scrubbers to help remove the last traces of the water damage.

After the restoration process of water cleanup, drying, sanitizing and odor elimination, there is still one last step in the water damage mitigation process - repairs. Water in a business can damage walls, carpeting and flooring. Drywall may need to be replaced. Electrical outlets and wiring should be checked for damage. Water in a business may have warped sub-flooring, damaged floor joists and wrecked major appliances. Time is money, so flood damage needs to be taken care of as quickly as possible. Quick yet thorough mitigation will get a business back up and running after flood damage has occurred.

Storms, floods and even appliance malfunctions like a dishwasher overflow can cause homes and businesses the headaches of having to deal with the water cleanup process. Nobody wants to go through it, but when it happens a person shouldn't go through it alone. Professionals who know how to deal with the devastation left behind are the best option for a quick, safe restoration. Since professional water damage restoration companies have the equipment and training to handle cleaning, drying and even rebuilding homes and businesses, they should be the first choice for mitigation.

Sure, the damage is devastating and overwhelming. Of course, nobody wants to go through flooding and the after-effects. The reality is that these occurrences can and do happen every day. The good news is that there are people specifically trained to restore homes and businesses to their pre-flood conditions.
Visit www.SERVPROalexandriala.com for more information on water damage.

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

Always be prepared before a hurricane strikes

2/12/2018 (Permalink)

At SERVPRO of Alexandria, we want to make certain you and your family are prepared before the next storm strikes. We urge you to review the following preparedness tips to help safeguard your loved ones in the event of a hurricane:
Design a Family Plan Devise an evacuation plan with your family and chose a designated meeting place in case of separation. It is also worthwhile to conduct practice drills to make certain all family members are familiar with the plan. Create an Emergency Supply Kit This kit should include the following: first aid items, blankets, flashlights, cash, fresh water, nonperishable food items, candles, matches, necessary medication, a radio with batteries, personal hygiene products, baby formula and diapers (if needed), and all important documents should be placed in waterproof document storage bags. Prepare Your Home In anticipation of a hurricane, it is a good idea to prepare the outside of your home from damage caused by wind and debris. Boarding up windows and other glass portions of the home is a good way to prevent breakage.  It is important to know that taping windows does not prevent them from breaking. Also, remember to check around your home for hanging tree limbs and shrubs that need to be trimmed. Fill Your Gas Tank It is always a good idea to make sure your car's gas tank is full, just in case an emergency evacuation is ordered.  Often times, towns that are in an emergency situation can "shut down," leaving gas stations inoperable. During or after any storm, you can count on SERVPRO of Alexandria to be prepared no matter what the weather brings. Our highly trained staff and state-of-the-art equipment is ready 24/7/365 to help clean-up and restore damaged property, "Like it never even happened."®

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

High Humidity And Mold Damage In Alexandria, Pineville and Ball

2/11/2018 (Permalink)

Molds need moisture to grow, and SERVPRO knows a remediation job is not complete until the source is found and eliminated.

High Humidity And Mold Damage

Unintended consequences of modern building methods used in areas like Alexandria, Pineville or Ball may include damage to structures and contents. Tightly sealed windows, doors, and other building materials help conserve energy. Lack of adequate ventilation in homes built since the 1970s lets moisture build, contributing to mold growth. Once established, the mold colonies need professional remediation.

If you notice an “off” or musty smell in your central Louisiana home, would it surprise you that mold damage could be the cause? In our climate, both building materials and the systems we use to heat and cool must handle extremes of temperature and humidity. Moisture levels and temperatures that get out of balance support the growth of fungal colonies out of the many mold spores always in our environment. Standard cleaning methods are inadequate to control a mold infestation. Our expert mold remediation crews contain and remove mold growth, and then sanitize the affected areas to inhibit future outbreaks.

Molds need moisture to grow, and SERVPRO of Alexandria knows a remediation job is not complete until the source is found and eliminated. In a central Louisiana home, high humidity levels can be the culprit. When ambient humidity rises above 60 percent, some species of mold absorb that airborne moisture and multiply. During our summers, the air is often sticky, and if air conditioning or dehumidifiers are not used consistently, mold takes advantage of the water vapor.

Winters also pose the risk of high interior humidity as our HVAC systems or freestanding humidifiers run constantly to battle the dryness of the heated air. Parents run humidifiers when children struggle with allergies or upper respiratory infections, often making things worse if mold develops and its byproducts irritate susceptible individuals. Consult a healthcare provider if you're worried about a mold and health status connection.

SERVPRO of Alexandria crew members test for humidity levels and seek for other hidden pockets of moisture when we respond to a mold event. All technicians work with you to reduce home humidity to safe levels between 30 and 50 percent. Calibration of the humidifier in your HVAC system may be a solution, and if mold has developed in the ductwork, we offer cleaning, sealing, and disinfection of those spaces.

The reduction or elimination of other humidifying events also helps, including running bathroom and kitchen exhaust fans, checking dryer vents for obstructions, and deemphasizing the use of room humidifiers. SERVPRO employees train in advanced water removal and drying techniques. Should our meters and scanners reveal water behind a wall, beneath a cabinet, or in any other area we deal with it. Water issues must be resolved to avoid mold problems in the future.

SERVPRO of Alexandria has the experience and training to remediate mold damage in your home. Call (318) 427-7511 to start development of a plan to assess the issues and address the problem professionally.

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

There is No Need to Panic after Experiencing Water Damage in Alexandria

2/10/2018 (Permalink)

SERVPRO Uses Professional Grade Equipment When Restoring Your Home after Water Damage

Without experience in water damage restoration, it is hard to determine what you need to replace and what is salvageable after the unfortunate incident takes place. You also need an expert to control the damage and perform removal and cleanup activities on your Alexandria, Pineville or Ball property. It is equally important to understand some of the procedures that professionals perform when restoring your property.

One of the first steps that our SERVPRO technicians carry out when mitigating water damage on your Alexandria property is identifying the extent of the damage. When determining the level of wetness and tracking the moisture levels, the team uses specialized tools such as moisture sensors, thermo-hygrometers, and moisture meters. Once we find the wet areas, the next step is to dry them to their preloss condition.

It means water removal is a crucial procedure towards making the restoration a success. Our IICRC certified technicians may use extractors to remove the water. In most cases, we use pumps when there is standing water in the area. Portable extractors are useful when removing water from areas with limited access; otherwise, we employ the truck mounted ones when the site is so big. Apart from water removal, these devices can clean carpets and upholstery.

Whether we are performing deodorization to neutralize the smells or using dehumidifiers to increase the rate of evaporation, observing safety measures is so important. As a result, our SERVPRO of Alexandria team puts on the necessary safety gear and advise our clients to stay away from the site to avoid any probable injury. We also work towards preventing possible hazards by addressing any sagging wet ceilings and turning off electrical circuits that are likely to short circuit.

SERVPRO of Alexandria aims at making your property appear as if there was no water damage with the use of the state of the art equipment and techniques. Call us at (318) 427-7511 when faced with any size of disaster and leave the rest to us. 

Avoiding Water Damage To Your Home In Alexandria During A Flood

2/8/2018 (Permalink)

Prepare an emergency preparedness kit that includes a flashlight, batteries, cash, and first aid.

Water Damage Caused By Flooding

Hopefully, you live in an area that receives warning alerts and has specific flood watch services available to give you ample warning of any impending issues. Because there are a variety of actions, you can take before, during, and after receiving a warning to help protect your home and family.

Make your entire family aware of potential water damage and flooding situations around your Alexandria area home. It could make a huge difference in getting your family to safety or falling victim to a natural disaster that you have zero control over.

SERVPRO of Alexandria has some basic safety tips to following during an emergency. First, if there is any chance whatsoever of flash flooding in your area, make sure that every member of your family understands the importance of getting to higher ground, it is essential to their survival during this kind of emergency. You should avoid walking or driving through areas affected by flood waters, it takes as little as six inches of moving water to remove you from your feet, and only two feet of water is more than enough to sweep a normal sized vehicle away. Leaving a vehicle trapped by swift currents of water exposes you to dangerous contaminants and debris floating in the water, it is best to stay put for as long as possible. You want to be aware of your situation and prevent this type of event from happening when at all possible.

Know where to go during an emergency, prepare an emergency preparedness kit that includes a flashlight, batteries, cash, and first aid, as well as clothing, food, and water for every member of your family to cover a couple of days at least. It also helps to shut off the electricity, gas, and water supply to your home if you have the time while taking any important indoor possessions to the highest floor possible to protect them from flood damage. Make sure that you and members of your family avoid contact with water, especially if an electrical hazard still exists.

After the authorities report that it is safe to return to your home, contact your insurance company and a quality restoration company like SERVPRO for help immediately, the sooner help arrives, the higher the chance is that you can avoid additional damages and other issues from forming in your home. Contact SERVPRO of Alexandria for help anytime, day or night, 365 days a year (318) 427-7511.

Visit our webpage for any commercial restoration emergency at www.SERVPROalexandriala.com

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

Understanding Your Flooded Toilet

1/24/2018 (Permalink)

It might seem like a simple issue, but a flooded toilet is a major problem for a lot of companies. That’s because it’s a sign of sewer damage, and when it includes any kind of backup, there’s a serious biohazard risk involved. To handle it properly, you need to work with a sewage company that can clean the area properly, containing any biological materials and preventing water damage in the process.

How Toilets Flood

Toilets are simple mechanical devices that rely on water pressure and gravity for the bulk of their operational energy. What does that mean for you? It means there are only a few reasons why they would flood, including the following:

• The flooded toilet has a clog in the bowl or trap, preventing water from cycling out.
• There’s a problem with running water that won’t stop, overwhelming the toilet’s ability to clear it in time.
• There’s a clog causing sewer damage further down the line, past the point where you can see its location.

Typically, if there’s running water but no clog, the toilet will automatically flush or run, and there won’t be a lot of risk for contamination. When there’s a clog in the line, though, the toilet might overflow if there are multiple flushes or a running water problem. The most serious issue is a clog in the drain line itself, which could lead to a backup. This is often the most difficult cleanup.

Calling in the Professionals

Whenever a flooded toilet backs up far enough to cause water damage, it’s also creating a contamination risk that needs to be cleaned properly. That’s why you should have a plan for calling in cleanup experts in Alexandria, LA. whenever your company is dealing with any kind of sewer backup. It will keep your employees safe, minimize damage to your facilities, and ensure that cleanup causes to least disruption possible.

When you work with professionals in Alexandria, LA. who have the certification to handle these issues, you can turn back sewer damage and improve your facilities. That’s the difference proper cleaning and repair makes.

Visit our webpage for any commercial restoration emergency at www.SERVPROalexandriala.com

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

Signs that you have a mold problem at your business

1/24/2018 (Permalink)

Discovering you have a mold problem can be a bit overwhelming at first. Before you sell your company, hire a professional to assess the situation. You may notice an odor or react to a mycotoxin in the mold.

Warning Signs

It is important to recognize the warning signs of mold before it takes over your home and affects your company. 

Smell – Mold has a pungent, musty odor. If it is in one area of your building, you might notice a distinct smell when you enter that part of the property. It is not always visually apparent. Mold can grow behind wallpaper, inside walls and under the carpet. If you notice an unusual and persistent odor in your property, contact a professional in Alexandria, LA. to perform an inspection.

Sight – Watch for the appearance of mold. It may be black, discolored, fuzzy or slimy. You will notice a suspect area growing overtime. Like most fungi, it likes damp areas. Regularly check and clean areas that have a high humidity or tend to collect dampness.

Health – Because mold is not always visible, it may not be apparent that you have a mold problem. If you notice a musty odor when you are at the office or you spot water damaged areas, you may need to hire a mold remediation specialist. If you do have a mold problem, you may notice that you feel better when you are away from home. 


Organisms of the fungus kingdom, like mold, produce toxic secondary metabolites called mycotoxins. 

Things to Know

The best way to prevent mold growth is to control the moisture in your home. Molds can be found almost anywhere and are able to grow on most surfaces, so keeping an eye out for it is essential to keeping you and your employees. Visit www.SERVPROalexandriala.com for more information on mold.

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

Recovering Business Premises From Ravaging Fire Damage

1/24/2018 (Permalink)

Fire tragedies can occur anytime anywhere. Most likely, it can be an electrical fire. Electrical fire is very common in the modern days. Electrical fire can be caused by different things such as using a faulty electrical appliance. It is always recommended that people understand the precautions against electrical fires.

How To Fight The Fire

Immediately after fire breaks in on the premises, the person in charge should call their local firefighters even if the fire suppression system has put out the fire. Good firefighters will search the building for any dangerous situations; it could be live wires or fallen parts of the structure. The fire -sprinkler system should be tested at least once a year. Contact a professional to test and set fire sprinklers. Fire sprinklers should always be turned on and ready for emergencies.

How To Restore The Fire Damages - Fire Cleanup

It is always good to put proper measures to know how to deal with fire damage restoration. After the fire incidence, fire restoration has to take place immediately because business has to continue. A utility room fire might suffer fire damages, smoke damages, soot damages and also water damages from the firefighters.

Fire damage restoration can be a very difficult task to undertake. Your utility room fire already looks messed up with smoke damage and soot damage, not to mention the losses of the totally burnt items inside the premises. It is always advisable not to undertake the fire restoration process yourself since you do not know the degree of damages. You might cause more damage and risk getting hurt yourself.

There are also some don’ts that you need to take note of after a fire incidence

  • Do not start cleaning the utility room fire before you contact your insurance professionals.
  • Do not touch the electrical appliances that were close to the fire before consulting repair services.
  • Do not turn on the ceiling fixtures. The wiring underneath might have been damaged.

Visit www.SERVPROalexandriala.com for more information on commercial fire damage.

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

Common Causes of Commercial Fires

1/24/2018 (Permalink)

Fire can occur any time of day or night in a commercial building. There are different causes of fire outbreak, which include electrical fire, utility room fire, and gas leak among more. If your office catches fire, you need not to panic. The first and most important step is to make sure that you are at a safe distance.

Fire outbreak has devastating results as it burns items it comes across and leaves both smoke damage and soot damage in the adjacent rooms. Fire damage can bring down a once vibrant business, including those fitted with fire sprinkler system. You need to minimize the commercial fire damage immediately through fire suppression.

The firefighter services play an important role as they come to your aid within minutes before the fire sprinkler system is overwhelmed. Contact the local firefighter company provider before things get out of hand. Their fire truck has fire hose that dispenses water in the burning areas. The fire sprinkler system helps to in fire suppression before the arrival of the fire truck.

The firefighter with their fire truck connects the fire hose for water. This will allow them to put off the fire in the quickest time possible. A fire truck is equipped with other tools that enable a fire fighter to undertake fire restoration. They also have extra fire hose in case the building is higher for them to reach the sections under fire. All this is to ensure effective fire suppression.

The cranes on the fire truck aid a firefighter to reach closer to the sections of the building that is burning using a fire hose. Utility room fire is a priority because it contains valuable yet vulnerable equipment. If utility room fire is the source, the professionals know what to do without causing further damage or being electrocuted.

Why use professional fire restoration?

After the fire has been put off, the professionals can plan and know how to handle the fire damage issue. They first ensure that the sources of fire are under control and put off completely including the utility room fire. They also seal off the area from intruders and onlookers who could interfere with their work. The professionals sort out the things that have burned and put those items that can be repaired in a safe place.

The commercial fire damage services also assist in the documentation to ensure that you do not struggle while filing for compensation. They would also clean up the charred mess and water that has been spilled while putting out the fire. Fire restoration also begins with an inspection of the building to assess whether the fire causes further damages.

Professional fire restoration services are well equipped and skilled to handle any issue that may arise in the process. Commercial fire damage leads to a major loss in the office and other utilities. Some would require replacement while others can be repaired.

Soot damage and smoke damage restoration

Fire damage has many consequences, which include smoke damage and soot damage. The smoke damage leaves a choking odor from the chemical burnt in plastics and wood among other. It makes other rooms have the same smell. Soot damage results from the dark part of the smoke that paints on the walls. The professional’s commercial fire damage restoration services have ideas on how to clean it up and repaint the walls.

With these professionals, you are sure that it would not take long before you are back to business. They also provide mitigation services where they point out the cause whether it was an electrical fire. Also, they make sure that the in the event of an electrical fire, the wiring system is replaced. The reason is that electrical fire leads to burning of the wiring system making it unfit to pass current.

The inspection of the building is usually to ensure no major damage that has been caused by the fire. This is to prevent exposing the occupants to more harm. A proper fire damage restoration would ensure that no more utility fire outbreaks. The fire sprinkler system would also be replaced to help detect incidents of fire much better. They usually respond on time to ensure effective fire suppression, minimize soot damage and smoke damage to the building.
Visit www.SERVPROalexandriala.com for more information on fire damage.

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

Mold Removal and The Implications as Far as Remediation

1/24/2018 (Permalink)

Mold Removal and The Implications as Far as Remediation

Mold is a very difficult agent to cope with when it becomes pervasive enough to affect people. It is an interesting living organism that usually grows out of sight, and so people don't think about it very much unless it directly affects them.

This microbial growth can look like mildew or fungus which are not particularly harmful, but mold is an entirely different story. Mold can cause health effects because it gives off spores that when breathed in can take up residence inside of us and grow.

Mold can grow in the midst of fungus and mildew, masking its presence, so when a mold cleanup and mitigation procedure is undertaken, the mildew and fungus are usually cleaned up too so as not to miss any of the moldy areas that might be hiding.

Mold does put out millions of spores as this microbial growth grows and matures. These spores float through the air until they land on an area that is conducive to its growth and then it plants itself and grows. It needs a dark area, no moving air, and a source of moisture to grow. If any one of those three items is missing, it cannot grow at all.

If a homeowner or business owner discovers any mold that is growing, they would be well advised not to attempt to clear it up by themselves, as they can endanger themselves, and probably will not be successful in getting rid of it. Many people will attempt to wipe the microbial growth away with a cloth, but all they accomplish is to wipe off the top and leave the roots. The roots penetrate into just about all surfaces except glass, and unless they are destroyed, the substance will just regrow.

mold cleanup and mitigation process must begin as soon as possible after it the microbial growth discovered, and an environmental hygienist should be involved due to the expertise of such an individual. The environmental hygienist will be able to tell the difference between the moldy areas and the mildew and fungus, and then prescribe the proper treatment for the mold cleanup operation and the mitigation procedures.

The environmental hygienist and the cleanup workers will wear protective clothing, gloves, and masks to protect themselves and they may cordon off various sections of a building to do the cleaning and removal of any items that are contaminated. Entire rooms, carpeting, walls, flooring or ceilings might have to be replaced in the process, depending on what is contaminated.

The mold cleanup and mitigation procedures are very carefully planned out by the environmental hygienist so that everything will go smoothly with no chance of error or contamination beyond the affected area. Once the offending substance is removed, and the area is sanitized, life can get back to normal for the occupants of the home or business. Visit www.SERVPROalexandriala.com for more information on mold removal and remediation.

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

What To Do When Mold Is Found In Your Alexandria Home

1/24/2018 (Permalink)

What To Do When Mold Is Found In A Alexandria Home            
A Mold or microbial growth, such as mildew or fungus, may be present in a home in Alexandria and hiding where the homeowner cannot see.  Alexandria, Pineville and Ball homeowners must ensure they have taken steps to keep the house clean, and this article explains how the community may call a mitigation company for help, so they may begin mold cleanup as soon as possible.  Each step that is taken to keep the home clean will account for Louisiana weather, and it will allow for someone to ensure they are as comfortable as possible.

#1:  What Does The Environmental Hygienist Do?

There are quite a few people who need an environmental hygienist, but they do not know what the professional does when they arrive at the home.  Someone who has asked for help from an environmental hygienist will note they get a full inspection, industrial gear is used to clean 
the house and an honest assessment of the situation is offered.  After inspection, Industrial Hygienist will write a protocol to determine exactly how the house must be cleaned to remove any dangerous microbial growth. The 
company will ensure they have the appropriate crew on the scene that is capable of cleaning the house quickly, and they will offer a number of services to the homeowner that are helpful.  They will show the homeowner where the house has been affected by mold or mildew, and they will explain the nature of each growth or fungus.  Mold cleanup takes some time, and it 
may begin just after the inspection.

#2:  How Long Does The Process Last?

The process of cleanup will last more than a day in many cases, and the hygienist's report determines how much must be done for their work to be complete.  They will be honest with the homeowner, and they will take their time to ensure the house is safe once again.  Anyone who orders service in Alexandria, LA. must ensure they have accounted for the time needed for cleaning, according to the hygienist's report , and they will notice it is quite simple to 
account for the days that it takes when there is no other choice.

#3:  Testing Air Quality

Air in the home is retested to ensure it is improving on every cleaning.  The company may do quite a lot of work that will take out every spore, and they cannot know they have been successful until the air in the house has been retested. Often times, the air in the house will be fair easier to breathe because it does not have mold spores present, and the air quality test will show any spores that are still in the air.  It may be possible for the homeowner to see the results of each test, and they will know if things are improving as they should.  The evidence that is 
given to the homeowner will help them feel more comfortable with the work they have ordered, and they will see a change happening in the house that is not always visibly apparent.

#4:  Order Service At Once

Homeowners must order service from a hygienist in Louisiana as soon as possible because they cannot allow a microbial growth to sit in their home for such a long time.  They could begin to experience health troubles that are related to their home's poor state, and professional help to determine the next step is how to proceed.  In extensive cases, the homeowner may need to move out of their house until it is cleaned, and they will not be allowed in until the space is cleaned through and through.  

#5:  Listen To The Hygienist

The hygienist who comes to the house will offer quite a bit of information about how the home was affected, what must be cleaned, and how it must be cleaned.  There are many steps in the process that may be taken at any time, and the hygienist will explain each step to ensure their customers are not confused about what is to be done.  The hygienist may offer cleaning products that are to be used during the course of the year, and they will show the homeowner how simple it is to clean up any latent spores they find.  Things that will cause growths in the home are repaired or removed, and the house will become a much better environment for everyone when they walk through the door.

Homeowner's in the area can ensure that they have found a number of different ways to keep their home clean and fresh by contacting professionals when they need assistance.  Each step in the process is a help to the homeowner who is breathing in musty air and potentially harmful air. 
    Visit www.SERVPROalexandriala.com for more information on mold removal and remediation.

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

How To Prevent Mold Damage After a Flood

1/24/2018 (Permalink)

A flood in your home is a serious issue. In addition to the water ruining your belongings, carpet and other structures, if left too long, it can also cause bacteria and mold growth. Follow these tips to take care of mold and prevent avoidable damage after a flood. 

Take Safety Precautions 

As soon as you discover a flood in your Alexandria, LA. home, unplug all electronics and remove all furniture and other movable items right away. Remember the following: 

• Televisions 
• Gaming consoles 
• Smartphones and tablets 
• Lamps 
• Medical equipment 
• Other electronics 

Disconnect the power to prevent electric shock during the cleanup process. Remember, the faster you complete this process, the more likely you are to save many of your more expensive belongings. Pull up carpet and underpadding, which can likely can't be saved. You may be able to save the carpet if it’s cleaned quickly enough, but shrinkage is possible. 

Remove the Water 

You can remove the water in several ways. Without power, you'll need to use buckets, mops and old towels to remove as much of it as you can. If the sewers aren't backed up, simply pour the water down the drain. If they aren't working, pour it onto the lawn. If you have power, you can use a wet/dry vacuum to soak up much of the water, but be sure to plug it in far away from any flood damage to better prevent shock. Avoid extension cords, which can short and cause a shock as well. If the flood waters are too high, you might consider renting a sump pump. Remove the standing water as quickly as possible to prevent mold growth. 

The Final Steps 

After you remove the excess water, open windows and use fans and a dehumidifier to dry the rooms out. Ensure the drywall is still safe to avoid crumbling, and disinfect the area to remove bacteria that may have entered your home through the sewer lines. Don't forget about walls and non-upholstered furniture. Finally, use a mold control product throughout your home and let it dry overnight to ensure you remove any trace of a problem. This takes care of any mold starting to grow and prevents new mold growth. 

Visit our website at www.SERVPROalexandriala.com for more information on mold.

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

After the fire is out, what should you do next?

12/11/2017 (Permalink)

First visit our page on what to do immediately after you've experienced fire damage.

When it comes to cleaning and remediation of property with fire damage, SERVPRO of Alexandria first determines which cleaning methods to use on the various surfaces and materials in a structure. Structural items include framework, ceilings, doors, windows, floors and floor coverings, bath fixtures, cabinets, light fixtures and the HVAC system.  In simple terms, if something can't be carried out of a building, it is considered structure.

All materials and surfaces fall into two categories: Washable and Non-Washable.

Washable - These materials and surfaces can be cleaned using a water-based cleaning product. This is possible because using one will not further damage the item or surface (floor or wall) being cleaned. We maintain an extensive inventory of cleaners for every type.

Non-Washable - These are materials and surfaces that cannot be cleaned using a water-based cleaning product. Doing so would cause further damage to the material or surface. Non-washable methods include dry solvent, dry sponges/cloths, and vacuums.

Over the years, SERVPRO of Alexandria has seen many examples of what can happen when an unqualified company or individual tries to tackle fire damage restoration. The assumption, for many, is that cleaning and removing damaged items is easy. The truth is it’s hard work that requires special equipment and techniques. SERVPRO of Alexandria technicians are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (318) 427-7511

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

Central Louisiana Fire Damage

11/27/2017 (Permalink)

Fire Damage in Pineville, Louisiana

While the last thing anyone would ever want to do is take something away from the services that our firefighters perform on a daily basis, putting the fire out is only the beginning. Homeowners often get stuck with communicating damages that they do not understand, to a restoration company they do not know or have never used before. How can you tell whom to trust?

First, it is never too early to contact SERVPRO of Alexandria to discuss fire damage or other services that we have available. We will be more than willing to explain what we can do for you and answer any questions that come to mind. 
Since SERVPRO of Alexandria is willing to help you prevent as well as recover, it does not hurt to form a relationship with us before emergency issues become necessary. 
SERVPRO of Alexandria follows rigorous safety and restoration guidelines provided by the EPA and OSHA. These certifications show proof that the technicians performing repairs in your home have the correct training and specialize in restoring your home to a quality condition. 
SERVPRO of Alexandria offers a variety of services including, fire, water, storm, and mold remediation services. We help you manage the entire situation from beginning to end and help you get things under control quickly. However, one of the most valuable services anyone can offer is safety. 
Before any work begins on your property, our technicians fully inspect the surrounding area looking for any possible hazards that exist. Electrical, structural, and slip – trip and fall hazards are all too common. Keeping you, your family, and our team of technicians safe during your restoration process takes priority. 
Please contact us for help with fire damage restoration. SERVPRO of Alexandria can give you the services you need and get you the peace of mind you deserve. (318) 427-7511.

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

Fire safety is key in fire prevention!

10/18/2017 (Permalink)

Fire safety is key in fire prevention!

According to the NFPA (National Fire Protection Association) there are on average of between 350,000 and 400,000 fires every year in the U.S.that is an average of 39.9 – 45.6 fires every hour!  That is a lot of house fires every year! Unfortunately a majority of these fires could have been prevented.

The key to fire prevention is fire safety awareness! 

According to the NFPA the top 9 leading causes of house fires are as follows.

Cooking- 42% of all house fires are caused by cooking related incidents.  For instance, an oven or stove left unattended. Something most of us are guilty of, but should never do, is leaving something on the stove unattended.  Even if it’s only for a moment, disaster can strike in an instant.

Children playing with fire- It is really important to teach children about fire safety.  All too frequently a lighter and/or matches are left where children can reach them.  It is important to teach your children about fire safety and the reasons why they should never play with fire. Be sure to have this conversation not just one time but once a week just to be sure they don’t forget.

Smoking- People falling asleep while smoking may not seem like a big deal however smoking is the source of many house fires leading to almost 1,000 deaths a year.  Lit cigarettes accidentally dropped on a number of household items can quickly become large fires!  Please, if you smoke in your home (which we strongly recommend not doing), make sure you are awake enough to finish it or extinguish it!

Heating- Every winter we hear about a home catching fire due to a heating source. If you have a furnace, remember to have it serviced regularly.  A more common cause of heating related fires is small space heaters.  If you are using space heaters try to purchase ones that turn off automatically when bumped or flipped over.  Always keep space heaters on a flat surface with nothing around them i.e. curtains, chairs, clothes, ext. 

Electrical- One of the leading culprits is the over-use of extension cords.  Surprisingly, just because there is an open plug doesn’t mean you can plug just ANYTHING into it.  Extension cords can safely pull a certain amount of amps, so be sure to have the right equipment for the job! You can figure out what extension cord is right for you simply by reading the label.  If there is ever any doubt, you are probably much better off to hire an electrician to provide you with permanent wiring.  It is also very advisable to have an electrician perform an annual checkup on your home’s wiring.

Candles- Candles are a completely preventable fire.  They should never be left unattended when all too often they are.  If you leave the room the candle should leave with you or be blown out. Forgotten candles are very dangerous. It is important that you always remember to blow them out when leaving the house, always double check!  Getting into this ritual could save you and your loved ones lives and a lot of grief.

Dryers- Dryers are all too often forgotten!  It is imperative for us to remember to empty out our dryer vents and be certain that they are properly vented.  Remember to maintain your dryer by cleaning the vents to the outside once a year.

Flammables in the House – There are a lot of products left around the home that are highly flammable (especially if the garage is attached to the home).  Be careful of where you place any flammable materials (fuels, oils, etc.).  Don’t place them next to a possible source of a fire as they can rapidly turn a bad situation into a disaster.  The simplest rule is to keep them contained and away from the home to the greatest extent possible.

Christmas Trees- It seems like nothing really sets the holiday mood like a live Christmas tree (great smell and just exceptionally authentic).  However, if you don’t keep it well watered and still proceed to wrap it with electrical cords (I mean… Christmas lights of course).  If you let it get too dry it can quickly result in a fire so just check it frequently and leave the lights off if you are going to be away from home for a while. 

The fact of the matter is that most household fires are completely preventable.  Please be sure to exercise caution when it comes to your home.  Taking a few extra precautions can keep you and your loved ones safe!

If you have any questions please give SERVPRO of Alexandria a call at (318)427-7511.

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

Flash Floods Pose A Glaring Risk

6/13/2017 (Permalink)

Even small floods can cause major damage to your home or business.

If someone asked you which weather event causes the most damage, most people would probably jump to say hurricanes or tornadoes. However, according to the NOAA, flooding kills more people each year than tornadoes, hurricanes, and lightning.  

Flooding can cause damage quickly, and can often occur with little to no warning. That said, it is possible to be safe and be prepared when flood risk is present or actively occurring. 

Additionally, Floodsmart.gov reports that in the past 5 years, all 50 states have experienced floods or flash floods. According to the American Red Cross, floods cause more damage in the United States every year than any other weather related disaster.

If you find yourself caught in a flooding situation it seems obvious, but it is important to remember to stay away from flood waters, no matter the height of the standing water. A mere six inches of swiftly moving water could easily sweep you off your feet. If you happen to be driving when you get caught in a flood, move to high ground immediately! Most cars can get swept away by less than two feet of moving water. If flood waters are rapidly rising while you are driving through a flooded road, exit your vehicle and move yourself to higher ground. Value your safety first! Also be sure to keep children out of and away from any flooding water or potential flood zones during heightened risk times. 

It does not matter if you live near a coastline, in the city, the mountains, near a tiny river, or even in the desert...there is always potential risk for flooding and flood damage. Just because you and your property have never experienced a flood or flood damage does not mean you never will!

20% of flood insurance claims come from moderate to low risk area. On average, flooding costs $3.5 billion in annual losses for the USA.

Even minor floods have the potential to cause major damage to a structure when it isn't treated quickly and properly. This includes mold damage from improper drying of flooding.

The cleanup can be overwhelming, but that is why SERVPRO of Alexandria, Pineville and Ball is here for. Our crews are trained to handle an size disaster quickly and efficiently.

When you feel like you're drowning in water damage, SERVPRO helps you stay above water!

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

Saving your Home from Black Mold

5/31/2017 (Permalink)

Mold in your central Louisiana home can be a very serious issue!

Mold in a Louisiana home can be a very serious ordeal. While there are several things that can affect whether your home has mold growing or not, the development of mold comes down to just a few things.

If you are diligent about your problems and take immediate action, most of the time you can prevent mold from occurring. However, if you don't take care of the problem, you may never be able to get rid of the mold. Mold if not remediated properly will continue to come back, even if you repair the area that was moldy or decayed. This is why it's crucial to take care of the issue in a timely fashion to ensure that your home isn't the cause expensive repairs.

Where Does Mold Come From?

Mold damage in Rapides Parish doesn't just come from nowhere. There are mold spores all around you. They come from outside in. Mold spores can float in through an open door or window or even be brought into your home from your clothes. Once mold spores settle if they find a wet area in your home it can start to grow.

The best way to deter microbial growth is by, eliminating any leaks on the siding, roofing, and windows that might let moisture into your home. Check and repair leaky sinks immediately to prevent moisture build up, and turn on exhaust fans when you're steaming up the house. Poor ventilation and airflow cause microbial growth as well. When areas are well ventilated, mold spores have a difficult time sticking to counter tops, walls, and floors.

What To Do If You Have Mold In Your Home

Never address the mold yourself, because it can make you sick. Call our service professionals at SERVPRO of Alexandria immediately, so that we can assist you in your time of need. SERVPRO of Alexandria is equipped and ready to handle all of your concerns 24-7. 

Give us a call today at (318) 427-7511

Click on AlexandriaPineville or Ball for more information. Also, the Central Louisiana Chamber of Commerce or the National Home Builders Association of may be able to help.

Emergency Fire Damage Tips

5/16/2017 (Permalink)

When fire damage take control of your life, SERVPRO of Alexandria, Pineville and Ball will help you take it back.


    • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
    • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
    • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
    • Wipe soot from metal kitchen and bathroom faucets, trim, and appliances.
    • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
    • Remove soot particles from plants with a damp cloth.
    • Change HVAC filter, but leave system off until a trained professional can check the system.
    • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


    • Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO® Franchise Professional.
    • Don’t attempt to shampoo carpet, rugs, or upholstered furniture without first consulting your SERVPRO® Franchise Professional.
    • Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
    • Don’t consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated.)
    • Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
    • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire and water damage take control of your life, SERVPRO of Alexandria, Pineville and Ball will help you take it back.

Why is Flood Water Dangerous?

5/16/2017 (Permalink)

Once flood waters set in you may be tempted to splash around and have a little fun in a seemingly hopeless situation. The water is here to stay a while so... why not? 

Whatever you do, stay out of the water! 

Flood water can be hazardous to your health even when properly vaccinated. 

Flood waters can contain runoff from fields, bacteria from almost everywhere, and contaminants such as toxic chemicals (like gasoline or oil) or wastes (from animals and humans).

That is why in areas of the world where there is flooding from tsunamis, etc., those villages generally have a large outbreak of cholera, dysentery, and other water borne diseases.

And I haven’t even mentioned snakes yet! No one should ever treat flood waters like a stroll through your swimming pool. They are a health hazard, and can cause acute illnesses, particularly in children. You should never let your children play in flood water.

Here are some of the top reasons to stay out of flood water:

  • Raw Sewage- Raw sewage is germ infested and could contain disease causing micro-organisms including but not limited to E Coli, Giardia, Cryptosporidium, Hepatitis A Cholera and more! Open cuts and wounds can become severely infected by contaminated water.
  •  Sharp and Dangerous Objects- Flood water picks up everything in its path and is generally murky and muddy. Sharp and dangerous objects pose potential risks as they are hidden from site and can puncture the skin.
  • Hidden Rocks, Ditches and Potholes-  Hidden rocks, ditches and potholes may cause you to lose your footing and fall.
  • Storm Drains, Storm Pipes and Manholes- During a flood, as water recedes, storm drains storm pipes and manholes become powerful suction devices that can sweep away a child even an adult in an instant!

Keep your family safe. When water is on the rise remind them that though it looks tempting to play in, that it is important to stay out of the water as much as possible.

If for any reason you have no choice but to come in contact with flood water be sure to wash everything as thoroughly as possible. 

If you live in Central Louisiana and are a victim of flood water damage please do not hesitate to call SERVPRO of Alexandria, Pineville and Ball. 

Faster to Any Size Disaster!

5/16/2017 (Permalink)

Faster to any size Disaster!

SERVPRO of Alexandria provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Central Louisiana. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7:

Residential Services

Whether your Seminole County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Seminole County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial HVAC cleaning
  • And more!

Does Homeowners Insurance Cover Water Damage?

2/13/2017 (Permalink)

Water damage caused by a pipe burst in Alexandria, LA.

You're catching up on some laundry and everything's going fine. The next thing you know, water starts gushing across your floor when your washing machine water supply hose suddenly fails. You get the water mopped up, but a few days later your wood laminate floor starts buckling. So, you may wonder, will your homeowners insurance cover the damage?

In this case, your insurance policy will likely provide coverage. Most standard homeowners policies provide protection from water damage if the cause is sudden and accidental. According to the Insurance Information Institute, you'll likely be protected if, for instance, your drywall is drenched after your water heater ruptures or an upstairs pipe bursts and water saturates the ceiling below.

What's Not Covered?

Homeowners insurance does not cover all types of water damage, however.

Damage from unresolved maintenance issues: While your insurance will probably help cover the cost of replacing or repairing a damaged floor if your dishwasher suddenly goes on the fritz, coverage generally will not kick in if the damage results from an unresolved maintenance issue, such as continuous leaking near a faucet or other plumbing fixture.

Replacing or repairing the source of the water damage: Most insurance policies will not cover the source of the water damage. So while your policy may cover the cost of tearing out and replacing that damaged floor, you shouldn't expect it to cover the cost of replacing your broken dishwasher or washing machine.

Water backup from an outside sewer or drain: You also will not typically be covered by a traditional homeowners policy if water backs into your home through an outside sewer or drain. You may, however, be able to purchase additional sewer or water backup coverage that may help provide protection in case of such an event.

Flood: No type of flood damage, no matter the source of the water, is covered by standard homeowners policies. Flooding, for example, can occur from storms, over-saturated ground, overflowing or surging bodies of water such as rivers, ponds, lakes and oceans, You can, however, purchase flood insurance through the National Flood Insurance Program.

If you have any questions are concerns please call SERVPRO of Alexandria at 318-427-7511. 

Restaurant Fire Safety

1/30/2017 (Permalink)

Keep your restaurant safe with these tips. If you do experience a fire, call SERVPRO of Alexandria to help get you back to business!

Restaurants—with their open flames, hot equipment, electrical connections, cooking oils, cleaning chemicals and paper products—have all the ingredients for a fire to flame out of control. Nearly 8,000 eating and drinking establishments report a fire each year, according to 2006-2010 data tabulated by the National Fire Protection Association (NFPA) in Quincy, Mass. These fires caused an annual average of $246 million in direct property damage.

A fire can devastate your business, leading to lost revenues and even permanent closure. But there are steps you can take to prevent fires and minimize the damage.

Preventative maintenance

Install an automatic fire-suppression system in the kitchen. This is crucial because 57% of restaurant fires involve cooking equipment. These systems automatically dispense chemicals to suppress the flames and also have a manual switch. Activating the system automatically shuts down the fuel or electric supply to nearby cooking equipment. Have your fire-suppression system professionally inspected semiannually. The manufacturer can refer you to an authorized distributor for inspection and maintenance.

Keep portable fire extinguishers as a backup. You’ll need Class K extinguishers for kitchen fires involving grease, fats and oils that burn at high temperatures. Class K fire extinguishers are only intended to be used after the activation of a built-in hood suppression system. Keep Class ABC extinguishers elsewhere for all other fires (paper, wood, plastic, electrical, etc.).

Schedule regular maintenance on electrical equipment, and watch for hazards like frayed cords or wiring, cracked or broken switch plates and combustible items near power sources.

• Have your exhaust system inspected for grease buildup. The NFPA Fire Code calls for quarterly inspections of systems in high-volume operations and semiannual inspections in moderate-volume operations. Monthly inspections are required for exhaust systems serving solid-fuel cooking equipment, like wood- or charcoal-burning ovens.

Staff training

Train your staff to:

Find and use a fire extinguisher appropriately.  An acronym you may find helpful is PAST – pull out the pin, aim at the base, make a sweeping motion, (be) ten feet away.

Clean up the grease. Cleaning exhaust hoods is especially important, since grease buildup can restrict air flow. Be sure to also clean walls and work surfaces; ranges, fryers, broilers, grills and convection ovens; vents and filters.

Never throw water on a grease fire. Water tossed into grease will cause grease to splatter, spread and likely erupt into a larger fire.

Remove ashes from wood- and charcoal-burning ovens at least once a day. Store outside in metal containers at least 10 feet from any buildings or combustible materials.

• Make sure cigarettes are out before dumping them in a trash receptacle. Never smoke in or near storage areas.

• Store flammable liquids properly. Keep them in their original containers or puncture-resistant, tightly sealed containers. Store containers in well-ventilated areas away from supplies, food, food-preparation areas or any source of flames.

• Tidy up to avoid fire hazards. Store paper products, linens, boxes and food away from heat and cooking sources. Properly dispose of soiled rags, trash, cardboard boxes and wooden pallets at least once a day.

Use chemical solutions properly. Use chemicals in well-ventilated areas, and never mix chemicals unless directions call for mixing. Immediately clean up chemical spills.

Be prepared: Have an emergency plan

If a fire breaks out in your restaurant, your staff must take control of the situation and lead customers to safety.

• Be prepared to power down. Train at least one worker per shift how to shut off gas and electrical power in case of emergency.

Have an evacuation plan. Designate one staff member per shift to be evacuation manager. That person should be in charge of calling 911, determining when an evacuation is necessary and ensuring that everyone exits the restaurant safely.  Ensure your staff know where the closest exits are, depending on their location in the restaurant.  Remember that the front door is an emergency exit.

• Offer emergency training. Teach new employees about evacuation procedures and the usage of fire-safety equipment. Give veteran staff members a refresher course at least annually.

Source: http://www.restaurant.org/Manage-My-Restaurant/Operations/Back-of-House/Fire-Prevention-101-The-Basics-on-Restaurant-Fire

If you have any questions are concerns please call SERVPRO of Alexandria at 318-427-7511.

What Is Black Mold?

1/30/2017 (Permalink)

Stachybotrys Chartarum or Toxic Black Mold. Call SERVPRO of Alexandria if you see this.

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

Please refer to our Mold Damage Tips to learn more about mold and what to do until help arrives. 

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact SERVPRO of Alexandria immediately.

If You See Signs of Mold, Call SERVPRO of Alexandria Today at 318-427-7511

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  •  Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  •  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Fire or Water Damage? Don't wait to call!

1/30/2017 (Permalink)

For many of you your home is your biggest asset. Because of this, you do not want to wait to be proactive for fire or water damage. Simply waiting a few days to address a water loss could result in secondary damage like mold or mildew growth or protracted structural damage. Fire damage like excessive soot or noxious odors could result in  a decrease in quality of living.

SERVPRO of Alexandria services Alexandria, Pineville and Ball. We also travel to Natchitoches, Marksville, Winnfield and other towns in central Louisiana.

Please give SERVPRO of Alexandria a call at 318-427-7511.


Water Damage Affecting Alexandria, Pineville and Ball

1/30/2017 (Permalink)

SERVPRO technicians use wet vacuums and specialized drying equipment such as air movers and dehumidifiers to assist with removing excess water.

The new water heater you just had installed in your home late last year didn't work out quite so well. The guys that installed it did something wrong, the thing is already leaking. Unfortunately, you used a small unknown company that is no longer in business. With zero recourse as far as they are concerned, you'll need someone else to come out, figure out why the water heater is leaking and repair some additional water damage that has developed in the area around it. You're looking for a full-service option with a proven history of providing customers with quality work.
Dealing with a water damage incident in your Alexandria, Pineville or Ball home? We can help. We understand that this type of event can occur anywhere in your home at any time. Our expertly trained technicians have several years of experience in performing the services you need to get back on track quickly. Give us a call anytime, we're available 24-hours a day, seven days a week, including holidays. We work on your schedule, not ours.
At SERVPRO of Alexandria, we understand that water damage doesn't just happen, a pipe bursts or a water heater gives up under pressure, leaving damage to your home that leads to repairs. When you have a crisis happen in your home, whether it affects a single room or your entire house, we have access to the expertly trained personnel and professional equipment necessary to perform the services you need.
SERVPRO of Alexandria technicians use wet vacuums and specialized drying equipment such as air movers and dehumidifiers to assist with removing excess water and drying the affected area as quickly as possible. We use a variety of reliable, proven methods to restore as much of the area as possible before removing and replacing any damaged items.
At SERVPRO of Alexandria, we even have access to services that can restore belongings that appeared lost forever. So don't give up on anything until our technicians have had the opportunity to inspect every aspect of the damages you're experiencing, we may surprise you. During our restoration process, we check for structural deficiencies, restore damaged areas and protect your personal possessions.
Having a water damage situation directly impact your life and home causes undue stress and anxiety, and we understand that. However, making the decision to attempt to perform the repairs on your own can be disastrous, causing more damage and having additional costs pile up while you wait to contact a professional service. Don't try to do things yourself, we're here to help you get this issue under control.

Locally Owned Company with National Resources

Contact SERVPRO of Alexandria today at 318-427-7511.

Flooded Homes in Louisiana

9/7/2016 (Permalink)

Louisiana floods of 2016. Catastrophic water damage.

The flooding in Louisiana has left over 40,000 homes affected by water damage.  The disaster has been declared a Federal Emergency and over 40,000 claims have been made for FEMA assistance. Thousands have been rescued from their homes as flood waters rapidly rose inside buildings.  

Officials expect standing water to remain for several days.  After flood waters recede, it becomes possible to extract standing water from buildings.  SERVPRO has elite restoration professionals who are specially trained to handle any sized disaster cleanup but specialize in a large disaster such as the flooding in Louisiana.  The team can provide help dealing with a tornado, hurricane, blizzard or flood. Storm teams are strategically positioned on standby should a disaster strike near you.  Available 24 hours a day and 365 days a year, SERVPRO professionals are prepared for the unpredictable. Please contact us at 318-427-7511 if you have any questions.

Simple Steps for Preventing Water Damage in Your House

12/1/2015 (Permalink)

The first step is to examine the appliances in your home for leaks.

Water damage can slowly destroy a building. A problem many homeowners face is that there are multiple points throughout the house where water leaks can occur. This can make detecting and stopping water damage difficult. You should know about some simple steps to help prevent water damage in your home.

Examine Appliances for Leaks

The first step is to examine the appliances in your home for leaks. Appliances that use water such as washing machines and dishwashers can potentially cause a large amount of damage over time. You want to look at the hoses and connections that attach the appliances to the water supply. Feel the hoses and look for leaks, corrosion or other damage. Replace any damaged or leaking hoses immediately. You also want to check the ground under and around appliances in case there is other damage inside allowing water to escape.

Thoroughly Inspect Your Plumbing

One of the largest potential sources of water damage in your home is the plumbing attached to your sinks and fixtures. Even a small leak can release gallons of water that will rot away the floors and structure of your house over several months. You need to thoroughly inspect your plumbing on a regular basis. This does not take long. Look at the pipes under your sinks, faucets and around your showers. Look behind your toilets. You want to look for any unexplained moisture, rusted connections or signs of damage on the floor and walls. If you do find a problem, then call a licensed plumber immediately to repair the pipes.

Maintain Your Water Heater

Your water heater can do damage to your house if it is not maintained. Your water heater is not intended to last forever. As it starts to wear down over the years, it will become more of a threat. The seals and structure of your water heater will begin to fail. This can allow water to constantly leak out and onto the floor beneath. The result could be foundation damage if the water heater is in the basement or damage to the floor in other parts of the home. You want to maintain your water heater, have it inspected every year or two and replace it every ten to fifteen years.

Know the Location of Your Main Shutoff Valves

A final step is to know the location of the main shutoff valves in your home. These are the valves responsible for allowing water to enter your home from a municipal supply or well. Memorize the location so that you can quickly cut off the water to your house if a major leak occurs. This can stop water damage from getting worse. Take a close look at the valves and make certain you understand how to use them.

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

How Fire Damage Services Can Help With Your Alexandria Home Restoration Process

12/1/2015 (Permalink)

Fire Has Badly Damaged This Roof

Your Alexandria Home Deserves Quick Fire Damage Support

As many restoration experts know, fire damage can seriously degrade your Alexandria home in several ways. First of all, the fire can engulf many of your valuable items in its flames and then spread through your private living space within a matter of minutes. Following the fire, all of the items in your private living space will likely be covered with soot, smoke, and ash. Additionally, your property will probably suffer water damage because of efforts to put out the fire. The cleanup process that follows the fire will likely be difficult as well as time-consuming. Typically, the cleanup process will necessitate the use of special equipment that you do not own. However, as a homeowner, you can easily access and utilize professional fire damage services to restore your home. Doing so enables you to avoid the anxiety-inducing effects of handling the cleanup, repair, and restoration processes alone. To learn whether a fire damage restoration service like SERVPRO would be right for you, consider the basic information outlined below: 

Fire Damage Services Include Timely Clean-Up

When you hire a professional fire restoration company, it's important to know that they understand how time-sensitive the cleaning process is. Just hours after the fire has transpired, the wooden furniture within the home can permanently discolor and swell. Additionally, the fire can cause your drywall to warp and soften while separating carpet from its backing. It's also important to note that mildew and mold can start growing within your home just 48 to 72 hours following the fire. Since this is the case, it is important for you to have excess moisture removed from your house as quickly as possible. Typically, a professional restoration company will provide you with round-the-clock emergency services so that the cleanup process can begin immediately. 

Fire Damage Professionals Make Your Home Secure And Safe

In addition to offering expedient cleanup services, the very keystone to a successful restoration, a SERVPRO expert examines your home's structure to identify any water or fire damage that may have transpired. Whether your Alexandria  home's structure is constructed of wood, brick or block, materials have probably endured substantive damage as a result of the fire. If the fire damage is severe enough, you may need major renovations so that your home becomes safe and secure again. A professional restoration company will provide all of the services necessary to ensure that your home is safe and secure following the cleanup process. 


Fire damage has an adverse effect on the appearance and possibly, structural integrity of your home. However, accessing professional expert services empowers you to return your home to its original state. When you start looking for a proven service provider, keep the professionals of SERVPRO in mind. The company's technicians possess extensive experience in the industry, and they're ready to start working on your behalf immediately.  Call now to the fire and water specialists so that they can optimize and expedite the recovery of your home. 

Locally Owned Company with National Resources

SERVPRO of Alexandria is locally owned and operated. We are also part of a national network of over 1,650 

 The fire and water restoration process begins when you call us.  (318) 427-7511

The Advantages Of Hiring A Alexandria Professional Water Damage Restoration Company

12/1/2015 (Permalink)

When your residential property is subjected to water damage, it's important that you start the restoration process as quickly as possible.

The Advantages Of Hiring A Professional Water Damage Restoration Company in Alexandria

When your residential property is subjected to water damage following a natural disaster, it's important that you start and complete the restoration process as quickly as possible. This is the case for several reasons, including the fact that failure to resolve water damage issues can result in structural damage and mold infestation. Although many people are inclined to complete the water damage restoration process as a do-it-yourself project, attaining professional assistance will entail a higher rate of success. Learn more about why hiring a professional water damage remediation company is important by reviewing the following short outline:

The Benefits Of Hiring A Professional Water Damage Restoration Company
Numerous benefits result from having a team of trained damage restoration experts address and resolve your water damage issues. Some of the benefits include:

Use Of Specialized Equipment
Water damage specialists have access to a broad range of specialized equipment that can be used to optimize and expedite the cleanup, drying, and repair processes. From dehumidifiers to chemical cleaners, professionals will utilize several devices to ensure that the job is completed with speed and skill.

As industry professionals know, there are three categories of water damage. These categories range from clean water to black water. Each category marks an increase in danger and represents an increasing level of health hazards to individuals exposed to the water. Water damage experts know the difference between the three types of water, and they are highly skilled in removing them in a safe manner that poses no threat to themselves, you, and your loved ones.

Hidden Damage
Water damage is not always noticeable to the human eye. In fact, moisture can become trapped in drywall, behind subfloors and walls, and underneath your carpet. Water damage experts know this, and they possess the extensive expertise and experience necessary to identify and eliminate this hidden damage.

Mold Remediation
One final reason is that hiring a professional water damage restoration company is advantageous pertains to mold. Unfortunately, the moist, wet environment created by water damage is the ideal setting for mold to thrive in. Moreover, the mold can begin to grow and proliferate just 24 hours after the initial water damage. Luckily, professional water damage specialists are skilled in identifying and eliminating this unpleasant fungus. Doing so helps prevent structural damage to your property as well as health hazards.

Contact SERVPRO of Alexandria Today
When you start your search for the ideal water damage restoration company, the search stops with SERVPRO of Alexandria. Our professionals arrive quickly, start cleaning immediately, and help you salvage belongings that can be repaired. We offer 24/7 emergency services and are known for getting the job done fast and well. Contact us immediately at (318) 427-7511 and let's get started!

The Benefits of Securing Commercial Fire Damage Restoration Services in Alexandria

12/1/2015 (Permalink)

Fire Damage Can Be Costly to a Business

In Alexandria, Commercial Fire Damage Restoration is Completed by SERVPRO

No business owner in Alexandria wants his property to go through a commercial fire damaging event. Fires are never on a day's agenda, but by following a preventative plan you may avoid an incendiary occurrence at your place of business. But if your commercial property is adversely impacted by fire, it is now part of your agenda. The priorities of limiting damages and minimizing out-of-pocket-expenses for the restoration services are of the utmost importance. Hiring a team of uniformed, trained technicians from SERVPRO can offer effective, expedient commercial fire damage restoration services. Protecting your asset is our number one priority.

Professionals Have Industry Experience

The extent of the commercial fire damage and the type of business or service determines our restoration and cleaning steps. Assessing visible fire damage and pre-testing damaged items are critical first steps. Our fire damage restoration specialists have been trained according to IICRC guidelines. And with additional in-house and corporate courses we surpass the industry standards for commercial fire damage restoration.  Though each fire is unique, SERVPRO follows a protocol that goes from assessment, water removal (if applicable) and drying, cleanup, content restoration, to mold remediation. Deodorizing smoke odor and removing its source will return the air quality to pre-fire levels. A final walk through with you, to guarantee your satisfaction with our service, is the final step.

SERVPRO of Alexandria Use Specialized Equipment

Industrial grade equipment is needed in conjunction with properly trained and experienced technicians for fast and efficient commercial fire damage restoration. We can utilize truck-mounted water pumps and portable wet-vacs for the water extraction. The drying continues with air movers (high-velocity fans) and dehumidifiers--both refrigerant and chemical models. Cleaning with the use of special sponges, products, and chemicals according to the IICRC guidelines continues the fire damage restoration process. We can ship to our cleaning facility furniture, electronics and business machine. We even offer document drying to save business paperwork. Portable foggers, low and high volume models, remove odors and their sources. We complete commercial fire damaged service with your walk through.

Let The Professionals Of SERVPRO Assist You Immediately

As a business committed to offering cutting edge commercial fire damage restoration services in Alexandria, SERVPRO offers fast solutions from friendly people. To expedite the initial service, thus limiting costs and "closed for repairs," we will prepare an estimate that complies with insurance industry standard guidelines. We cooperate and coordinate with insurance adjusters, upon request. This will accelerate the claim's resolution.  We offer 24/7 emergency services and also recognize how anxiety-inducing a fire can be. SERVPRO of Alexandria will get you back in business "Like it never even happened."

Locally Owned Company with National Resources

SERVPRO of Alexandria can respond immediately to your commercial fire damage emergency regardless of the scope or size of the damage. We are part of a national network of over 1,650 Franchises with special Disaster Recovery Teams placed strategically throughout the country. We are faster to any size disaster. Call us for help. (318) 427-7511

Your Alexandria Commercial Property Has incurred Water Damage, Now What?

12/1/2015 (Permalink)

SERVPRO of Alexandria Will Extract the Water to Mitigate Damage

SERVPRO: Your First Choice For Commercial Water Damage Restoration in Alexandria

When you find that your commercial property in Alexandria has been impacted by water damage, it's critically important that you secure professional restoration services. And when you start your search for the ideal team of water damage specialists, the search should stop with SERVPRO of Alexandria. Following is some important information regarding the premier commercial water damage team in your area.

 Ever since 1967, we've been offering commercial clients the high-quality services that ensure getting their business restored to its pre-water damaged condition as soon as possible. Because of our commitment to operating ethically and offering excellent customer service, we maintain an A+ rating with the Better Business Bureau. Testimonials abound indicating a very high degree of customer satisfaction.

What We Do. Here at SERVPRO of Alexandria, we understand that there is a wide range of services that our commercial property owners in Asheville may require during the course of normal business operations or when a serious event occurs affecting their property. For this reason, we're pleased to offer all of the following remediation services provided by our IICRC-certified technicians:

Water removal--for floods or large volumes of water we use truck mounted powerful water pumps, sump pumps, and wet-vacs.
• Mold remediation--inspect, replace porous materials like drywall, clean and wipe down, HVAC vacuuming, air scrubbers and foggers for removal of odors.
• Structural drying--high-velocity fans (air movers), dehumidifiers that may incorporate chemical or refrigerant extractors.
• Soot and smoke removal--special tools and chemicals for wiping down, mitigate staining, using foggers for odor entrapment
• Decontamination-sewage backup protocols to ensure containment and sanitizing

We are also pleased to offer the following reconstruction solutions:

• Commercial emergency board-up post-fire or water damage for safety and security of the building and business assets.
• On-site power--portable and heavy duty generators.
• Inventory control--special form--CCIS to categorize damage with options for repair, discard or replace. We work with insurance adjusters for expedient execution of damage and inventory control.
• Pack-out and storage--remove for cleaning at our cleaning facilities and storage of business assets.
• Structure repair--we offer our services and gladly work with your contractors to repair and restore your business in Asheville to pre-water damage condition.
• Creation of crawl space vapor barriers--reduce moisture levels to inhibit mold growth and structural damage.

Our contents restoration services include restoring carpet, heirlooms, antiques, office equipment, electronics, and upholstery. We are also experts in drying documents that are a top priority to prevent deterioration.

Our Customer-Centered Outlook

As an industry leader with over 1,650 franchises, the professionals of SERVPRO have come to realize that the key to success is maintaining a customer-centered outlook. For this reason, our technicians work directly with clients to ensure that we gain a full understanding of their needs and preferences. Additionally, we make sure that clients are fully cognizant of each step of the cleanup, drying, and repair processes that we execute. Finally, we do all that we can to keep clients informed of their rights with insurance providers.

Choose SERVPRO. When you find that your commercial property in Alexandria has been impacted by a natural disaster or a ruptured pipe, that results in water damage, there's only one company to call: SERVPRO. Our goal is to get your business back in business.

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Alexandria has the training, equipment, and experience to handle large commercial water or flooding damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond immediately to mitigate the damage and manage the restoration project through to its completion. Call us. (318) 427-7511

Water Damage Preventative Measure to Protect Your Central Lousiana Home Offered by SERVPRO of Alexandria

12/1/2015 (Permalink)

Keep Rainwater from Entering Your Attic

Although there are numerous things you can do to prevent your Alexandria home from deterioration and decay, using water damage prevention strategies is one of the most important measures you can implement. Learn more about the dangers of water damage and how to prevent it from adversely impacting your property by reading the short outline provided below by SERVPRO:

Why Water Damage Prevention Is So Important. Preventing water damage from occurring on your property is important for several reasons. Water damage can result in property deterioration such as wood rot to siding, fascias, and roof sheathing and trusses. Excessive moisture can lead to peeling paint. Preventative maintenance to your house's exterior will mitigate deterioration and lengthen the attractiveness and usefulness of your home. Finally, standing water can lead to a mold infestation that causes health issues for you and your household.

Water Damage Prevention Tips. Although water damage can have devastating and even deadly consequences, you can help prevent it from becoming a property issue by implementing these preventive strategies suggested by SERVPRO:

1. Foundation And Exterior Walls. Inspect for holes and cracks in your foundation and external walls. Be sure to look thoroughly in areas where conduits for plumbing or wiring are going through your exterior walls and then fill them up with the appropriate sealant. Keep a good protective water seal coating on the exterior, especially from grade level up to about three feet.

2. Roof. A shingle roof should be periodically inspected.  Be sure to replace or repair damaged shingles to preclude unwanted rainwater from seeping through into the supporting lumber. Keep gutters and downspouts clear of debris from leaves and other foreign matter to ensure efficient drainage. Be vigilant if ice dams should happen to begin building up on the gutters or trim.

3. Windows And Doors. Carefully examine the paint located on the frames of your doors and windows to identify any peeling. Peeling is an indication that water could have soaked in the structure's wood. Also check the caulking and paint for color flaws and swelling. A good coat of paint helps inhibit the absorption of water into door and window casings and trim work.

4. Basement. Be sure that your property's sump pump is functioning optimally. Also be sure that you have built-up barriers and flood shields for any doors or windows in the basement. Request SERVPRO to inspect your crawl space for moisture levels, and to install vents, poly, and dehumidifiers when necessary.

Don't Delay-Get Excellent Water Damage Restoration Services Today

While learning about how water damage prevention tips can decrease the likelihood of high moisture, condensation, and standing water on your property in Alexandria, there is still a chance that you may experience water damage. Here at SERVPRO, we pride ourselves in employing and training a team of professional, IICRC-certified technicians who are dedicated to offering customers complete satisfaction with our water damage restoration services.

Locally Owned and Operated

We live and work in Alexandria. SERVPRO of Alexandria is close by to Pineville, Ball, Marksville and Natchitoches and ready to respond to your water or flood damage emergency. We are proud to be an active member of the Central Louisiana community and want to do our part to make our community the best it can be. Faster to any size disaster. Call us for help. (318)427-7511

Covering Commercial and Residential losses for all of Central Louisiana

12/1/2015 (Permalink)

SERVPRO of Alexandria can respond to fire, water, mold and biohazard cleanup throughout Central Lousiana. Please call us at 318-427-7511 if you have any questions.

SERVPRO Responds to Commercial Water damage

12/1/2015 (Permalink)

SERVPRO of Alexandria recently responded to a commercial water damage.  Approximately 10,000 sf of affected area, we have restored the property in a way that allowed the business to stay open!  The property manager was extremely satisfied as well as the Insurane Carrier.  If your building has a flood or fire, call us as we are faster to any size disaster!

We specialize in Bio-Hazard Cleanup

12/1/2015 (Permalink)

SERVPRO of Alexandria perform Bio-Hazard cleanup from either homicide, suicide, sewage, etc. and wanted you to be aware of it.  If we can be of assistance, please call our office at (318) 427-7511.

Happy Thanksgiving Central Louisiana

11/25/2015 (Permalink)

Thanksgiving is a day to enjoy football, food, friends and family.  Most importantly it is a day for us to give thanks for the people and blessings that fill our lives.  While Thanksgiving traditions vary between families, the turkey is the centerpiece of each and every home during the holiday.

With that in mind, if you decide to deep-fry your turkey, keep your family and house safe this Thanksgiving with these safe cooking tips.

-Always use a turkey fryer outside, away from buildings or other flammable materials

-Never use it on wooden decks or in garages

-Make sure the fryer is on flat ground before using to reduce the chance of tipping

-Never leave the fryer alone.  Most units lack thermostats, meaning an unwatched fryer will continue to heat until it bursts into flames

-Keep children and pets away from the fryer, even after you're done cooking, since the oil can remain hot for hours

-Don't overfill the fryer

-Use well-insulated potholders or oven mitts when touching pot or lid handles.  It is also recommended to wear safety goggles to avoid splatter

-Only cook a completely thawed turkey and be careful with marinades.  Oil and water don't mix, water could make the oil spill over, creating a fire or explosion

-If a fire does start, never use water to extinguish it.  If the fire is manageable, use an all-purpose fire extinguisher. 

-If the fire grows, immediately call 9-1-1


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