Communication: The Key to Success

10/11/2019 (Permalink)

Communication is key when providing fire damage and water damage restoration.

SERVPRO of Alexandria's number one core value is communication. Communication is important to the customer, client, sub contractor, service provider and government agency or municipality. Communication keeps everyone on the same page throughout the course of the project. 

For instance, water damage from a busted pipe will require lots of daily communication since we will need to gain access each day in order to monitor the moisture levels. Also, in the case of fire damage, constant communication is required for contents that were affected by the fire because, you, the customer or client may need access to said contents. 

Keeping the insurance companies abreast of the progress is necessary to avoiding hiccups along the way.

Trust is built on good communication and SERVPRO of Alexandria is the most trusted restoration company in Central Louisiana.