Recent Posts

Is Smoke Damage Covered By Insurance?

5/9/2019 (Permalink)

Commercial Is Smoke Damage Covered By Insurance? Fire damage and smoke damage can cause long term issues if not handled correctly.

If your commercial building or one adjacent to yours recently sustained a fire, and you are left dealing with smoke-related damage, you may be worried about making a claim with your insurance company. Is smoke damage a covered loss? Read on to learn everything you need to know about smoke claims to put your mind at ease.

Soot Damage and Insurance

In most cases, damage from smoke will be covered by your commercial insurance policy. This is even the case if the fire occurred at a company right next to yours. However, there are some steps you need to take to properly file your claim and increase the chances of it being accepted. They are as follows:

  1. Contact your insurance company to report the smoke damage and file a claim.
  2. Assess your loss and prepare a smoke cleanup plan with the help of professionals.
  3. Record proof of any damage and repairs through photographs, receipts and other documents.
  4. Prepare for the insurance adjuster to arrive for surveying purposes.

Following the steps above will increase the chances of restoring your property as best as you can. Having a solid plan in place will also make it more likely that your insurance company will approve your claim.

Smoke Cleaning Assistance

As you can see above, creating an action plan for cleanup is one of the most important parts of this entire claims and restoration process. A reliable , fire damage restoration company should be able to arrive on an emergency basis, assess the situation and help you build a cleanup plan that will likely include reducing odors and eliminating smoke from your building.

Smoke damage isn’t always easy to deal with, and communication with your insurance provider can be even more frustrating. Following the steps above and knowing where to turn for cleanup help can make your business’s post-fire future more positive.

Whether it's fire damage, soot damage or smoke damage SERVPRO of Alexandria is here to help. We service most of central Louisiana. 

http://www.cityofmarksville.com/

https://ball.govoffice2.com/

http://www.pineville.net/

https://www.cityofalexandriala.com/

https://www.natchitochesla.gov/

Indoor Air Quality Solutions to Alleviate Spring Allergies

5/9/2019 (Permalink)

Why SERVPRO Indoor Air Quality Solutions to Alleviate Spring Allergies Mold in you home or business can cause health issues if not treated correctly.

- Have your home checked annually by a certified HVAC technician. An HVAC tech knows exactly what to look for.

-Even when it is nice outside, opening windows and doors brings allergens and dust into the home.

-Having your air ducts cleaned is important due to the dust and dirt that build up there. Some things are oblivious to the naked eye but can cause health problems.

-Check seals around windows and doors as one missing seal can be the reason that pollen, dust and other debris enter the home.

-Change air filters every 30 days especially during the months where the air conditioner is used more often.

-Clean hardwood floors, carpet, door mats regularly to avoid dust collection, debris build up.

All of these things listed can lead to more serious health problems if not maintained. In people with severe allergy problems you find that something's  may need to be cleaned even more. 

Whether it's mold related or you simply need your ducts cleaned SERVPRO of Alexandria is here to help. We service most of central Louisiana. 

http://www.cityofmarksville.com/

https://ball.govoffice2.com/

http://www.pineville.net/

https://www.cityofalexandriala.com/

https://www.natchitochesla.gov/

Water Damage: Always Be Prepared

5/2/2019 (Permalink)

Water Damage Water Damage: Always Be Prepared Water damage will continue to create problems unless it is dried out immediately.

When we think of water damage to our business or home, many owners think of water damage happening from mother nature. Rain and flooding to which they have little control. So why worry about what they can't control right? The fact is that they are more likely to have water damage from things they can try to control or at least prevent. 

For example; the roof is one of the most common places to cause water damage. Owners should make sure the roof is checked regularly. One inch of rain weighs about 5 pounds. This can cause a lot of strain on a roof and can lead to leaking. 

Pipes and drains seem like they would be checked but most aren't checked regularly. A crack as small as an eight of an inch can dump 250 gallons of water per day. 

Sprinklers are great if you have a fire but not so great if it malfunctions. Sprinklers should be checked for updates but also signs of rust or damage. 

Appliances should be checked regularly ; water heaters, air conditioners, etc. can cause a lot of water damage if things break on them.

We can't stop all water damage but we can try to do as  much preventative care as we can. SERVPRO of Alexandria is here to help when the unexpected happens. Just give us a call 318-427-7511. We are there for your business 24/7.

Our Specialists Explain The Advantages Of A Fast Response To A Water Damage Emergency At Your Alexandria Home

3/15/2019 (Permalink)

Water Damage Our Specialists Explain The Advantages Of A Fast Response To A Water Damage Emergency At Your Alexandria Home Water damage from a burst pipe in a Natchitoches home.

The Benefits Of Prompt Water Removal In Alexandria, Pineville, Ball, Natchitoches, Marksville and Winnfield

When your home in Central Louisiana sustains an overflowing sink or tub, broken pipe, or other lost water, getting the water out as quickly as possible from your living space comes with added benefits. We’re Faster to Any Size Disaster, making it possible for our teams to make the situation less troublesome for you.

We work with homeowners in the Alexandria area after lost water incidents cause problems by using water removal methods that help make things normal again fast. We want to make your residence like it was before, “Like it never even happened.” Because the process of extracting water while it is in its liquid form before it can escape into the air and additional objects inside your home than it is to pull moisture from the air, we start as soon as we possibly can.

The benefits go beyond a lower restoration cost, also. Not only does it cost less to extract more and dry less, but it also requires less time to accomplish this and start with cleanup. Because water that has less time to evaporate into the air and condense elsewhere, we do not need to use equipment to track it to other locations in your home.

We also can use less equipment, meaning the cost falls even more. Instead of four heaters, six air movers, and three desiccant machines, we can use about half of that number.

Other stories of your home might not become affected at all, meaning less traffic in these areas by our specialists, and increased privacy for your family members. Fewer or no machines in these areas also result in less noise that can disrupt children's schoolwork and interfere with anyone who sleeps during the daytime hours.

Fast action to a lost water event means that microbes have less time to become a problem for you. When mold's access to water is only temporary, the few spores that become active initially quickly die off from lack of continued moisture.

If your home in Alexandria, Pineville, Ball, Natchitoches, Marksville or Winnfield sustains a terrible incident involving lost water and you need water removal services, SERVPRO of Alexandria is the company you can trust to do the job right.

Call our 24-hour emergency services line at (318) 427-7511, year-round so that we can send out the appropriate crews and equipment your home needs.

Click here for more about Alexandria.

For Central Louisiana Properties, SERVPRO Technicians Evaluate and Execute Cleanup and Restoration after Storm Flooding

3/12/2019 (Permalink)

Storm Damage For Central Louisiana Properties, SERVPRO Technicians Evaluate and Execute Cleanup and Restoration after Storm Flooding A Welcome Sight to Alexandria, Pineville, Ball, Natchitoches, Marksville and Winnfield Homeowners Following Flood Damage

Ways to Speed Up Flood Damage Removal in Alexandria and surrounding Central Louisiana areas

Floods ruin property in a matter of hours or even minutes depending on the intensity of the raging water and the level of contamination among other things. However, the removal of such water and debris left after the incident is rarely fast. Working with a professional restoration service helps speed up task because of the different specialists like ASD, Applied Structural Drying and WRT, Water Restoration Technicians that make up the team working on your home.

Proper assessment at the early stages of flood removal in Alexandria can help reduce the overall time taken by shifting the focus to crucial steps. Flooding can happen from rising groundwater or other sources such as driving rain or a punctured roof that lets water into the structure. While rising groundwater is mostly black water with high levels of contamination, the other cases may represent a lower amount of contaminants, so the principles applied for removal are different. Our SERVPRO technicians evaluate the type of flooding to determine whether it is just a case of removing the water or also tearing out porous materials like drywall to eliminate contaminants and excess moisture.

Floodwaters reach different sections of the property including concealed ones such as wall cavities. The techniques applied for removal can quicken or lengthen the time it takes. Since the water also soils the affected areas, the method of removing the water should also incorporate cleaning to speed up the exercise. Our SERVPRO crews rely on techniques such as performing flood cuts, weep holes and vent holes. The flood cut opens up a section of the wall, typically two feet high, and about six inches above the floodwater line. This non-salvageable material is discarded, and the exposed cavity can be dried and disinfected.

The time it takes before the removal process starts can lengthen the process because secondary damages happen if water remains in the structure over extended periods. These additional damages might include mold formation and loss of structural integrity in materials such as wood. Our SERVPRO technicians respond fast since we have fully stocked green vehicles and trailers ready to assist clients during floods.

For a speedy recovery after a flooding incident, call SERVPRO of Alexandria at (318) 427-7511. We're Faster To Any Size Disaster.

Click here for more information on the city of Alexandria.

Hurricane Michael 2018

3/7/2019 (Permalink)

SERVPRO of Alexandria makes it a priority to support our fellow citizens when disaster strikes. In the fall of 2018 we sent two crews to Panama City, Florida to support the local SERVPROs. What we found was a community in crisis. 

We rolled up our sleeves and got work. We were tasked with bring a few credit unions back online. With most banks being closed and everything operating on a cash basis it was imperative that we establish a portable ATM. We brought in generators to each branch so that the restoration process could proceed according to plan.

All in all, the community pulled together with SERVPRO and we got people back in their homes and back to work faster. 

This experience served to remind us that helping people is the core of why we do what we do.

Odor Removal & Deodorization

3/6/2019 (Permalink)

Why SERVPRO Odor Removal & Deodorization A technician carefully removing mold

As experts in deodorization, SERVPRO of Alexandria is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO uses IICRC technical guidelines in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

At SERVPRO of Alexandria, We're Faster To Any Size Disaster whether it is mold, storm, water and fire damage in both residential and commercial properties. Call us at (318) 427-7511 if you need more details on our industry proven services. 
 
Click here for more information on the city of Alexandria.

Our Highly Trained Restoration Specialists can restore your Central Louisiana Home

3/6/2019 (Permalink)

IICRC Certified Firm

SERVPRO of Alexandria is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Alexandria 

SERVPRO of Alexandria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

At SERVPRO of Alexandria, We're Faster To Any Size Disaster whether it is mold, storm, water and fire damage in both residential and commercial properties. Call us at (318) 427-7511 if you need more details on our industry proven services. 
 
Click here for more information on the city of Alexandria.

Duct Cleaning for your Business

3/5/2019 (Permalink)

Commercial Duct Cleaning for your Business Before and after of a duct cleaning

Did you know? The air in your business is 10 times more dirty than the air outside.

During the Spring and Summer months, allergens accumulate and fill areas of your home or office with dust, dust mites, animal dander, mold and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

Your friends at SERVPRO of Alexandria want to ensure that you and your property are properly prepared for the upcoming season. 

Remember not to ignore your ductwork, vents and HVAC systems. Unnecessary dirt and debris can pose a serious threat to the health of your family or employees if they are not properly maintained.

Some things to consider:

1. Improves your health- poor indoor air quality ranks among the top five environmental risks to your health.

2. Energy consumption- clean ductwork helps lower your utility bill and helps your HVAC unit last longer.

3. Smelly air- odors continue to plague your home long after you remove the offensive item.

4. Moldy reasons- microbial growth can grow in your duct system especially if your home suffered recent water damage from flooding or foundation cracks.

5. Call a professional- SERVPRO of Alexandria is the professional you wan to seek!

  • For the sake of your customers and employees you need to know the air you breathe at your business is free from contaminants. What you don't know will hurt you. Make sure you contact SERVPRO of Alexandria for ductwork cleaning. 

SERVPRO’s licensed technicians can provide all of the remediation and cleaning services necessary for the upcoming season. A proper cleaning will combat all particles that infiltrate your property and provide for a safe and worry-free environment by:

  • Enhancing your indoor air quality
  • Improving overall air circulation
  • Eliminating built-up dirt and contaminants
  • Extending the life of your heating and cooling systems

Call the professionals at SERVPRO of Alexandria at 318-427-7511 and rest easier this Spring knowing your business is clean and out of harm’s way.

Important Tips for Choosing a Biohazard Cleanup Service

2/21/2019 (Permalink)

Biohazard Important Tips for Choosing a Biohazard Cleanup Service SERVPRO of Alexandria Offers Biohazard Cleanup & Remediation Services

Always Choose a Trained Professional

  • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. SERVPRO of Alexandria can get a situation cleaned up quickly, compassionately and discreetly.
  • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as biohazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of biohazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.

Licensed Bonded & Insured

  • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of biohazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.

Will Work with Insurance Companies

  • In most cases, insurance will cover much or all of the cost of traumatic even cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of Alexandria who will deal directly with insurance companies, saving you one more headache in this already difficult process.

Frequently Asked Questions (FAQ)

Q. Can I just use my regular cleaning or janitorial service for biohazard cleanup of blood or bodily fluids?

A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle biohazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered biohazardous waste.

Q: Who pays for bio-recovery services?

A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

Q: Can I have an employee of my business clean the scene?

A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to biohazard cleanup of blood spills without first:

  1. Receiving Blood Borne Pathogen (bbp) training.
  2. Having a written BBP exposure control plan.
  3. Having been provided personal protective equipment.
  4. Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
  5. Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.

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