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Our Specialists Explain The Advantages Of A Fast Response To A Water Damage Emergency At Your Alexandria Home

3/15/2019 (Permalink)

Water Damage Our Specialists Explain The Advantages Of A Fast Response To A Water Damage Emergency At Your Alexandria Home Water damage from a burst pipe in a Natchitoches home.

The Benefits Of Prompt Water Removal In Alexandria, Pineville, Ball, Natchitoches, Marksville and Winnfield

When your home in Central Louisiana sustains an overflowing sink or tub, broken pipe, or other lost water, getting the water out as quickly as possible from your living space comes with added benefits. We’re Faster to Any Size Disaster, making it possible for our teams to make the situation less troublesome for you.

We work with homeowners in the Alexandria area after lost water incidents cause problems by using water removal methods that help make things normal again fast. We want to make your residence like it was before, “Like it never even happened.” Because the process of extracting water while it is in its liquid form before it can escape into the air and additional objects inside your home than it is to pull moisture from the air, we start as soon as we possibly can.

The benefits go beyond a lower restoration cost, also. Not only does it cost less to extract more and dry less, but it also requires less time to accomplish this and start with cleanup. Because water that has less time to evaporate into the air and condense elsewhere, we do not need to use equipment to track it to other locations in your home.

We also can use less equipment, meaning the cost falls even more. Instead of four heaters, six air movers, and three desiccant machines, we can use about half of that number.

Other stories of your home might not become affected at all, meaning less traffic in these areas by our specialists, and increased privacy for your family members. Fewer or no machines in these areas also result in less noise that can disrupt children's schoolwork and interfere with anyone who sleeps during the daytime hours.

Fast action to a lost water event means that microbes have less time to become a problem for you. When mold's access to water is only temporary, the few spores that become active initially quickly die off from lack of continued moisture.

If your home in Alexandria, Pineville, Ball, Natchitoches, Marksville or Winnfield sustains a terrible incident involving lost water and you need water removal services, SERVPRO of Alexandria is the company you can trust to do the job right.

Call our 24-hour emergency services line at (318) 427-7511, year-round so that we can send out the appropriate crews and equipment your home needs.

Click here for more about Alexandria.

For Central Louisiana Properties, SERVPRO Technicians Evaluate and Execute Cleanup and Restoration after Storm Flooding

3/12/2019 (Permalink)

Storm Damage For Central Louisiana Properties, SERVPRO Technicians Evaluate and Execute Cleanup and Restoration after Storm Flooding A Welcome Sight to Alexandria, Pineville, Ball, Natchitoches, Marksville and Winnfield Homeowners Following Flood Damage

Ways to Speed Up Flood Damage Removal in Alexandria and surrounding Central Louisiana areas

Floods ruin property in a matter of hours or even minutes depending on the intensity of the raging water and the level of contamination among other things. However, the removal of such water and debris left after the incident is rarely fast. Working with a professional restoration service helps speed up task because of the different specialists like ASD, Applied Structural Drying and WRT, Water Restoration Technicians that make up the team working on your home.

Proper assessment at the early stages of flood removal in Alexandria can help reduce the overall time taken by shifting the focus to crucial steps. Flooding can happen from rising groundwater or other sources such as driving rain or a punctured roof that lets water into the structure. While rising groundwater is mostly black water with high levels of contamination, the other cases may represent a lower amount of contaminants, so the principles applied for removal are different. Our SERVPRO technicians evaluate the type of flooding to determine whether it is just a case of removing the water or also tearing out porous materials like drywall to eliminate contaminants and excess moisture.

Floodwaters reach different sections of the property including concealed ones such as wall cavities. The techniques applied for removal can quicken or lengthen the time it takes. Since the water also soils the affected areas, the method of removing the water should also incorporate cleaning to speed up the exercise. Our SERVPRO crews rely on techniques such as performing flood cuts, weep holes and vent holes. The flood cut opens up a section of the wall, typically two feet high, and about six inches above the floodwater line. This non-salvageable material is discarded, and the exposed cavity can be dried and disinfected.

The time it takes before the removal process starts can lengthen the process because secondary damages happen if water remains in the structure over extended periods. These additional damages might include mold formation and loss of structural integrity in materials such as wood. Our SERVPRO technicians respond fast since we have fully stocked green vehicles and trailers ready to assist clients during floods.

For a speedy recovery after a flooding incident, call SERVPRO of Alexandria at (318) 427-7511. We're Faster To Any Size Disaster.

Click here for more information on the city of Alexandria.

Hurricane Michael 2018

3/7/2019 (Permalink)

SERVPRO of Alexandria makes it a priority to support our fellow citizens when disaster strikes. In the fall of 2018 we sent two crews to Panama City, Florida to support the local SERVPROs. What we found was a community in crisis. 

We rolled up our sleeves and got work. We were tasked with bring a few credit unions back online. With most banks being closed and everything operating on a cash basis it was imperative that we establish a portable ATM. We brought in generators to each branch so that the restoration process could proceed according to plan.

All in all, the community pulled together with SERVPRO and we got people back in their homes and back to work faster. 

This experience served to remind us that helping people is the core of why we do what we do.

Odor Removal & Deodorization

3/6/2019 (Permalink)

Why SERVPRO Odor Removal & Deodorization A technician carefully removing mold

As experts in deodorization, SERVPRO of Alexandria is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO uses IICRC technical guidelines in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

At SERVPRO of Alexandria, We're Faster To Any Size Disaster whether it is mold, storm, water and fire damage in both residential and commercial properties. Call us at (318) 427-7511 if you need more details on our industry proven services. 
 
Click here for more information on the city of Alexandria.

Our Highly Trained Restoration Specialists can restore your Central Louisiana Home

3/6/2019 (Permalink)

IICRC Certified Firm

SERVPRO of Alexandria is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Alexandria 

SERVPRO of Alexandria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

At SERVPRO of Alexandria, We're Faster To Any Size Disaster whether it is mold, storm, water and fire damage in both residential and commercial properties. Call us at (318) 427-7511 if you need more details on our industry proven services. 
 
Click here for more information on the city of Alexandria.

Duct Cleaning for your Business

3/5/2019 (Permalink)

Commercial Duct Cleaning for your Business Before and after of a duct cleaning

Did you know? The air in your business is 10 times more dirty than the air outside.

During the Spring and Summer months, allergens accumulate and fill areas of your home or office with dust, dust mites, animal dander, mold and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

Your friends at SERVPRO of Alexandria want to ensure that you and your property are properly prepared for the upcoming season. 

Remember not to ignore your ductwork, vents and HVAC systems. Unnecessary dirt and debris can pose a serious threat to the health of your family or employees if they are not properly maintained.

Some things to consider:

1. Improves your health- poor indoor air quality ranks among the top five environmental risks to your health.

2. Energy consumption- clean ductwork helps lower your utility bill and helps your HVAC unit last longer.

3. Smelly air- odors continue to plague your home long after you remove the offensive item.

4. Moldy reasons- microbial growth can grow in your duct system especially if your home suffered recent water damage from flooding or foundation cracks.

5. Call a professional- SERVPRO of Alexandria is the professional you wan to seek!

  • For the sake of your customers and employees you need to know the air you breathe at your business is free from contaminants. What you don't know will hurt you. Make sure you contact SERVPRO of Alexandria for ductwork cleaning. 

SERVPRO’s licensed technicians can provide all of the remediation and cleaning services necessary for the upcoming season. A proper cleaning will combat all particles that infiltrate your property and provide for a safe and worry-free environment by:

  • Enhancing your indoor air quality
  • Improving overall air circulation
  • Eliminating built-up dirt and contaminants
  • Extending the life of your heating and cooling systems

Call the professionals at SERVPRO of Alexandria at 318-427-7511 and rest easier this Spring knowing your business is clean and out of harm’s way.

Important Tips for Choosing a Biohazard Cleanup Service

2/21/2019 (Permalink)

Biohazard Important Tips for Choosing a Biohazard Cleanup Service SERVPRO of Alexandria Offers Biohazard Cleanup & Remediation Services

Always Choose a Trained Professional

  • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. SERVPRO of Alexandria can get a situation cleaned up quickly, compassionately and discreetly.
  • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as biohazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of biohazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.

Licensed Bonded & Insured

  • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of biohazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.

Will Work with Insurance Companies

  • In most cases, insurance will cover much or all of the cost of traumatic even cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of Alexandria who will deal directly with insurance companies, saving you one more headache in this already difficult process.

Frequently Asked Questions (FAQ)

Q. Can I just use my regular cleaning or janitorial service for biohazard cleanup of blood or bodily fluids?

A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle biohazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered biohazardous waste.

Q: Who pays for bio-recovery services?

A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

Q: Can I have an employee of my business clean the scene?

A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to biohazard cleanup of blood spills without first:

  1. Receiving Blood Borne Pathogen (bbp) training.
  2. Having a written BBP exposure control plan.
  3. Having been provided personal protective equipment.
  4. Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
  5. Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.

For more information please visit:

January Weather in Alexandria, Louisiana

1/15/2019 (Permalink)

January is just getting started and if you live in the Alexandria, Louisiana area you have already had and severe thunderstorms and almost freezing temperatures.

According to The American Red Cross, water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break.

Pipes that freeze most frequently are:

  • Water sprinkler lines, pipes that are exposed to severe cold, like outdoor hose bibs and swimming pool supply lines
  • Water supply pipes in unheated interior areas like basements, crawl spaces, attics, garages, or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.

Whether it is the warm temperatures that bring on the rains that flood your home or business or the cold temperatures freezing and breaking your water pipes, remember, SERVPRO of Alexandria is always here to help.  Please call us @ 318-427-7511 if you have such an emergency and our team of trained professionals will come to your home or business and restore your structure “Like it never even happened.”

A Few Leading Fire Sources

1/3/2019 (Permalink)

Fire Damage A Few Leading Fire Sources Outdoor grills can be a cause of fire in your Alexandria, LA. home

Leading Causes Of Fire Damage

Homeowners in Central Louisiana, should be aware of a number of leading causes of fire damage. Understanding these statistics can help you prevent a home fire and make more informed decisions regarding your fire insurance policy.

1. Food Preparation

Cooking fires are the largest category of fires requiring a documented fire department response. Most of these involve a stove range of some kind, with electrical ranges being somewhat more dangerous than gas ranges on average. Outdoor grills also rank fairly high on the list of fire causes. Around a third of these cooking fires are the result of unattended flames or heating surfaces. Clothing ignition does not usually directly cause kitchen fires, but a fire that spreads to clothing has a strong correlation with personal injury.

2. Heating Systems

The second-most common category of home fire, at around 15% of total reported cases, involves heating elements. Many of these fires, around two-fifths, are due to smaller portable space heater units. The typical cause of a space heater fire is the proximity to combustibles such as upholstery or certain building materials. Another prominent issue is the lack of appropriate fire cleaning around fireplaces and chimneys, where certain flammable materials can build up over time.

3. Electrical Systems

Another leading cause of fire lies in the various faults that can appear in home wiring and related electrical systems. A majority of these occur either in lighting components or locations where electrical power is transferred, such as outlets or adapters. Homeowners should take special care to schedule an inspection for any exposed wiring or non-functional appliances, as these can lead to shorts that ignite surrounding flammable materials.

Even the most cautious homeowner can never completely eliminate the risk of a home fire. However, a little familiarity with some of the most common fire problems can help prevent injury and the need for professional fire restoration.

SERVPRO of Alexandria services AlexandriaPinevilleBallMarksville
NatchitochesWinnfield.

Four Ways to Clean Belongings After a Fire

12/17/2018 (Permalink)

Fire Damage Four Ways to Clean Belongings After a Fire Stuffed animal before and after.

Watching your Alexandria, Pineville or Ball home burn can leave you with an ache in your heart. Not only do you have to deal with a massive insurance claim, but there's a good chance you'll end up losing some of your treasured possessions. When you work with a residential fire damage cleanup crew, some of your smoke-damaged belongings may get saved. Content cleaning is a delicate art that can take the following shapes.

1. Dry-Cleaning: Clothes, furniture and other porous items often have to be cleaned with a dry-cleaning method. This helps remove the smoke and soot that built up during the fire. If you try to wash your clothes on a normal cycle, you may end up causing more damage. The soot has to be removed from the textiles before you can return to a typical cleaning method.

2. Wet cleaning is an effective cleaning method for removing moderate to heavy residues. For items that can’t withstand wet cleaning we can spray and wipe. 

3. Foam cleaning can be used for upholstery fabrics that might shrink or bleed if wet cleaned.

4. Abrasive cleaning involves agitation of the surface being cleaned.

5. Odor Removal: Smoke isn't the only thing that can cling to your possessions. The odor after a fire can be a long-term reminder of what you went through. After cleaning methods have been put in place, you may want to do some sort of odor removal too. Professionals often use thermal fogging or ozone/hydroxyl treatments to rid your home of the funky smell.

After a fire, you want to get everything back to normal as soon as possible. This means you need to clean your belongings. If the cleaning process takes longer than expected, you can also use content storage to get your dirty, smelly items out of the house until they're clean.

Learn more about Alexandria, Pineville or Ball.